Eric Tzquierdo
Northlake,IL
Summary
Accelerated onboarding processes by rapidly acquiring new skills and knowledge. Enhanced team dynamics through open communication and collaboration. Delivered high-quality work consistently, contributing to overall project success.
Overview
6
6
years of professional experience
Work History
Funeral Home Worker
Bormannfuneralhome
Melrose Park, IL
01.2020 - Current
- Provided compassionate support to grieving families during funeral arrangements.
- Coordinated logistics for memorial services, ensuring seamless execution of ceremonies.
- Maintained cleanliness and organization of funeral home facilities and equipment.
- Assisted in the preparation and presentation of deceased individuals for viewings.
- Managed inventory of supplies, ensuring availability for services and events.
- Maintained a clean and organized workspace, promoting a calming environment for grieving families.
- Supported grieving families by offering emotional support and guidance during difficult times.
- Coordinated with clergy, cemetery staff, and other service providers to ensure seamless funeral services.
Sales/Delivery
Proliance General Contractors
Westmont
05.2024 - 12.2025
- Supervised full-cycle sales delivery process by recruiting top talent and remaining up-to-date on product and system knowledge, customer service and administration.
- Implemented innovative marketing strategies for film releases, generating buzz and driving ticket sales.
- Collaborated with sales teams to ensure seamless transitions from vehicle acquisition to customer delivery.
- Collaborated with sales teams to ensure timely delivery of products meeting customer specifications and quality standards.
- Completed required paperwork, logs and other documentation according to internal policies to accurately track sales and delivery metrics.
- Ensured timely delivery of products to sales floor, fulfilling customer demands promptly.
- Collaborated with sales and service teams to expedite delivery and ensure customer satisfaction.
- Followed up on sales orders through intake of orders, manufacturing of product, and shipment and delivery.
- Upheld client trust in service delivery by consistently adhering to strict ethical guidelines when conducting inspections and reporting findings accurately.
Package Handler
UPS
Addison, IL
09.2021 - 02.2024
- I unload trucks.
- I also worked with hazards and heavy objects.
- Worked with multiple bulk boxes.
- Communicated with team members on the same work space as me.
Education
College Degree - Criminal Justice
Triton College
River Grove, IL02.2026
High school diploma - undefined
West Leyden High School
Northlake, IL05.2021
Skills
- Executed daily warehouse tasks, including receiving, organizing, and shipping products to ensure timely delivery
- Achieved timely delivery of packaged products through effective coordination of resources Enhanced customer satisfaction by implementing quality packaging solutions Improved operational efficiency by refining packaging processes
- Achieved seamless loading and unloading operations, resulting in improved supply chain efficiency Enhanced team productivity through effective coordination of material handling Streamlined processes to minimize delays and maximize throughput
- Achieved high levels of customer satisfaction through effective transaction management Improved checkout efficiency by implementing streamlined processes Contributed to team success by maintaining accurate cash handling practices
- Achieved improved security outcomes through effective surveillance management Enhanced risk detection capabilities by implementing advanced monitoring techniques Contributed to a safer environment by proactively addressing security concerns
- Managed logistics to guarantee punctual arrival of materials, maintaining schedule integrity
- Monitored client interactions and provided timely support to foster effective communication and satisfaction
Languages
English - Fluent
Spanish - Fluent
French - Beginner
Timeline
Sales/Delivery
Proliance General Contractors
05.2024 - 12.2025
Package Handler
UPS
09.2021 - 02.2024
Funeral Home Worker
Bormannfuneralhome
01.2020 - Current
College Degree - Criminal Justice
Triton College
High school diploma - undefined
West Leyden High School