Summary
Overview
Work History
Education
Skills
References
Timeline
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Keri Padilla

Jacksonville,FL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Logistics Team Member

Paragon OS Inc
Jacksonville, FL
03.2022 - Current
  • Utilized computer systems to track orders throughout the supply chain process.
  • Performed daily shipping and receiving duties, including verifying items received against invoices or packing slips.
  • Monitored stock levels and replenished as needed to meet customer demands.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Planned and completed group projects, working smoothly with others.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Identified needs of customers promptly and efficiently.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Maintained positive working relationship with fellow staff and management.

Lead Attendant/Event Coordinator

Main Event Entertainment
Jacksonville, FL
10.2017 - 11.2021
  • Investigated incidents involving personnel or customers.
  • Monitored main areas to replenish inventory items when supplies ran low.
  • Monitored employee performance to ensure compliance with company policies.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
  • Coordinated with other departments to ensure smooth operations.
  • Assisted in supervising and training junior attendants.
  • Implemented strategies for enhancing customer satisfaction levels.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed payments and refunds to maintain accurate records of daily sales transactions.

Education

High School Diploma -

Atlantic Coast High School
Jacksonville, FL
06-2019

Skills

  • Attention to Detail
  • Oral Presentation
  • Customer Relations
  • Data Entry
  • Paperwork Processing
  • Appointment Scheduling
  • Inbound and Outbound Calling
  • Critical Thinking

References

Chris Armstrong 

Operations Manager

Paragon OS Inc 

Cell (904) 779-9155 

Email chris@nimbusretail.co.uk

Chris is my current manager at Paragon OS Inc where I work as a Logistics Team Member.

Timeline

Logistics Team Member

Paragon OS Inc
03.2022 - Current

Lead Attendant/Event Coordinator

Main Event Entertainment
10.2017 - 11.2021

High School Diploma -

Atlantic Coast High School
Keri Padilla