Eric Valdovinos
Bridgeport
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
9
9
years of professional experience
Work History
Store Manager
Black Pearl Bubble Tea
Trumbull
08.2023 - 07.2025
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Maintained accurate records of employee performance reviews.
- Managed daily banking activities such as deposits and withdrawals.
- Recruited, trained and supervised new employees.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Monitored employee performance and identified performance gaps for corrective action.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Trained and mentored associates to teach daily tasks and procedures.
- Strengthened work flow productivity by hiring, managing and developing top talent.
Store Manager
Metro Mattress
Greenwich
11.2022 - 08.2023
- Created weekly work schedules for store personnel.
- Performed regular price checks to ensure competitive pricing.
- Monitored inventory levels and placed orders to restock shelves.
- Planned special promotions or discounts based on market trends.
- Recruited, trained and supervised new employees.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Trained and mentored associates to teach daily tasks and procedures.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Assistant Manager
Chipotle Mexican Grill
Riverside
02.2016 - 10.2022
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Coordinated with other departments to ensure smooth flow of operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Ensured compliance with safety regulations and company policies.
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Reviewed completed work to verify consistency, quality, and conformance.
- Implemented quality control measures to uphold company standards.
- Recruited and trained new employees to meet job requirements.
Education
Some College (No Degree) -
Norwalk Community College
Norwalk, CTSkills
- Inventory management
- Cash handling
- Employee training
- Customer service
- Staff scheduling
- Team building
- Performance reviews
- Bilingual: English and Spanish
Timeline
Store Manager
Black Pearl Bubble Tea
08.2023 - 07.2025
Store Manager
Metro Mattress
11.2022 - 08.2023
Assistant Manager
Chipotle Mexican Grill
02.2016 - 10.2022
Some College (No Degree) -
Norwalk Community College
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