Hospitality professional with 20+ years of experience as a bartender, massage therapist in a high-end luxury spa, and craft pizza maker. Known for friendly service, strong guest rapport, and the ability to work efficiently in fast-paced, high-volume environments.
Work History
Pizza Maker and Front of House
4 Years 7 Months
Pie on the Fly | 08.2021 - 03.2026
Supported front-of-house service and maintained a smooth guest experience during busy pop-up shifts.
Prepared pizzas for oven during service while maintaining speed, consistency, and quality.
Handled customer interactions, order flow, and teamwork across front- and back-of-house tasks.
Kept the workstation organized, clean, and ready for continuous service.
Bartender and Host
4 Years 7 Months
Gilman Brewery | 07.2021 - 02.2026
Greeted customers and introduced them to the brewery’s beers.
Described beer styles and suggested food pairings to help guests choose confidently.
Took food orders, maintained the bar and dining area, balanced cash and credit card receipts, and restocked supplies.
Bartender
18 Years
Toronado | 01.2002 - 01.2020
Served beer at the Bay Area's premier destination for craft and Belgian beer.
Maintained extensive knowledge of the drink selection.
Built customer relationships through excellent service and encouraged repeat visits.
Balanced cash receipts and sold merchandise.
Cleaned glasses, tables, and bar equipment.
Bay Area's premier destination for craft and Belgian beer.
Bartender
4 Years 3 Months
Tornado Steak House | 10.1997 - 01.2002
Made all drink orders for the restaurant, including beer, wine, and mixed beverages.
Took and delivered food and drink orders from bar patrons, suggested wine pairings with food.
Demonstrated ability to keep the bar organized, stocked and clean.
Monitored cash registers and collected payments.
Education
Bachelor of Science - Art
The University of Wisconsin | Madison
Skills
Strongly reliable
Customer Satisfaction & Management
Extensive knowledge of drinks
especially beers
Team Player
Proactive in foreseeing conflicts
Dependable
Flexible schedule
Accomplishments
Increased customer return rate through personalized service.
Reduced inventory discrepancies through meticulous stock management.
Consistently served 500+ patrons weekly, ensuring high satisfaction.
Delivered 15-20 massages weekly, maintaining a 95% satisfaction rate.