Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Eric Vang

Fresno,CA

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

9
9
years of professional experience

Work History

Grocery Stocker

R-N Market
Fresno, CA
04.2022 - Current
  • Maintained a clean and organized work area to ensure maximum efficiency in stocking shelves.
  • Received, unpacked, and stored incoming merchandise according to company guidelines.
  • Inspected product quality and quantity before restocking shelves with new items.
  • Assisted customers in locating desired items within the store.
  • Cleaned up spills promptly using proper safety procedures and equipment provided by the store.

Squad Leader

US Army
Fort Drum, NY
11.2017 - 04.2021
  • Led squad in reconnaissance and surveillance operations.
  • Conducted pre-combat checks and inspections of personnel equipment prior to mission execution.
  • Coordinated with other squads to ensure mission objectives were met.
  • Maintained accountability of personnel, equipment, and supplies during deployments.

Team Leader

KFC
Fresno, CA
04.2016 - 10.2017
  • Maintained a positive work environment that promoted collaboration between team members.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Ensured compliance with all safety regulations in the workplace.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.

Crew Member

McDonald's
Fresno, CA
10.2014 - 11.2015
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Education

Associate of Science - Occupational Studies

Universal Technical Institute/Northern California
Sacramento, CA
04-2022

Bachelor of Science - Business Administration

California State University - Fresno
Fresno, CA

Skills

  • Heavy Lifting
  • Cash Handling
  • Customer Service
  • POS Systems
  • Food handling
  • Positive and professional
  • Teamwork oriented
  • Working underpressure

Accomplishments

  • Dean's List for the Craig School of Business
  • Army Commendation Medal
  • NATO Medal

Timeline

Grocery Stocker

R-N Market
04.2022 - Current

Squad Leader

US Army
11.2017 - 04.2021

Team Leader

KFC
04.2016 - 10.2017

Crew Member

McDonald's
10.2014 - 11.2015

Associate of Science - Occupational Studies

Universal Technical Institute/Northern California

Bachelor of Science - Business Administration

California State University - Fresno

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Eric Vang