Eric VanMeter
Loveland,CO
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
13
13
years of professional experience
Work History
HVAC Install Manager
Allen Service
12.2024 - Current
- Used hand tools, power drills, multi-meters and watt meters.
- Utilized [Software] to maintain and update customer information, repair logs and inventory.
- Participated in educational opportunities, maintaining working knowledge of company network and reading technical publications.
- Developed and maintained strong relationships with key industry partners, fostering cooperation on large-scale projects.
- Streamlined installation processes for improved team productivity and faster project completion times.
- Managed scheduling of installation projects, effectively coordinating resources to meet deadlines while minimizing downtime for clients.
- Reduced installation errors by developing comprehensive training materials and conducting regular training sessions for staff.
- Provided exceptional customer service by addressing client concerns promptly, resulting in increased client retention rates.
- Mentored junior team members in proper installation techniques, enhancing overall team performance.
- Tracked project costs and other financial metrics to maximize profitability.
HVAC Service Manager
Allen Service
06.2022 - 12.2024
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Implemented strategies to increase customer service satisfaction ratings.
- Monitored service staff performance and provided feedback for improvement.
- Coordinated cross-departmental efforts to address complex customer issues, facilitating better communication and collaboration between teams.
- Negotiated with vendors to secure best prices for parts and supplies.
- Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
- Spearheaded digital transformation initiative, introducing new software tools to improve service scheduling and customer communication.
HVAC Technician
Allen Service
05.2020 - 06.2022
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Worked overtime, holidays and weekends to accommodate company needs.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
Operations Assistant Store Manager
King Soopers
06.2016 - 10.2019
- Manage the department/ Store in the day to day operations
- Directed 1 to 168 employees
- I am responsible for ordering, budget, shrink, forecasting, P&L, scheduling, safety, expense management and EBITDA
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
- Assisted in the development of standard operating procedures to maintain consistency and accuracy across all tasks.
- Assisted with preparation of operational reports, providing insights for strategic planning sessions.
- Optimized scheduling and resource allocation for significant efficiency gains in project execution.
Produce Manager
King Soopers
06.2015 - 06.2016
Produce Assistant Manager
King Soopers
03.2015 - 06.2015
Grocery Assistant Manager
King Soopers
01.2015 - 03.2015
Bakery Manager
King Soopers
07.2012 - 01.2015
Education
Associates of Science - HVAC-R
Front Range Community College
Fort Collins, CO02.2025
Retail Management Certification -
Front Range Community College
Fort Collins, CO06.2015
Skills
- Customer Service
- Effective Communication
- Detail oriented
- Interpersonal skills
- Prioritization and Scheduling
- Analytical Problem Solving
- Safety Focused
- Effective Change Management
- Team Leadership
- Multitasking Abilities
- Self motivation
Communication Skills
Exceeded Company Goals in labor, overtime, shrink, sales and expense management. I have excellent customer service and problem resolution. I work well in a team or independently, with strong written and verbal communication skills.
Leadership Experience
I have 18 years of business management experience and 21 years of business experience. I have led several projects from start to finish throughout my career with positive results.
Timeline
HVAC Install Manager
Allen Service
12.2024 - Current
HVAC Service Manager
Allen Service
06.2022 - 12.2024
HVAC Technician
Allen Service
05.2020 - 06.2022
Operations Assistant Store Manager
King Soopers
06.2016 - 10.2019
Produce Manager
King Soopers
06.2015 - 06.2016
Produce Assistant Manager
King Soopers
03.2015 - 06.2015
Grocery Assistant Manager
King Soopers
01.2015 - 03.2015
Bakery Manager
King Soopers
07.2012 - 01.2015
Retail Management Certification -
Front Range Community College
Associates of Science - HVAC-R
Front Range Community College
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