Eric Vargas
Pembroke Pines,FL
Summary
Would love to secure a position that will allow to have an opportunity to develop business skills and to make a positive contribution within an agency or Company.
Overview
6
6
years of professional experience
Work History
Freight Conductor
Florida East Coast Railroad
05.2022 - Current
- Performed air brake and electrical connection coupling.
- Inspected train in motion and stationary to determine proper functionality.
- Communicated with train dispatchers to obtain and adjust directions.
- Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
- Prepared forms, required reports, switch lists and train orders daily.
- Cut, switched and supervised loading and unloading of railcars.
Lumber Associate
Lowes Home Improvment
12.2021 - 04.2022
- Lifted, moved and handled various building materials throughout yard using forklifts and pallet jacks.
- Stocked lumber and related material received in correct bins or storage locations and documented items received versus items ordered.
- Maintained appearance of yard and racks by disposing of trash and debris and keeping stock organized.
- Loaded lumber and building materials into storage facilities.
- Leveraged forklift to unload incoming freight.
- Assisted customers with loading lumber and other various building materials.
- Restocked lumber and building materials to maintain adequate supply for customers.
Ramp Agent
Swissport
11.2019 - 08.2020
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Transferred luggage from aircrafts to collection areas safely and quickly using Tug and [Belt loader equipment.
- Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for over 5 daily flights.
Associate Manager
Regal Entertainment Group
04.2018 - 11.2019
- Supported department of 40 employees, answering questions and providing mentoring
- Oversaw training and onboarding process for all newly hired employees within concession, Box office, and Usher
- Verified that all customer complaints were handled promptly and appropriately.
- Made sure nightly and daily Safe count was documented accurately.
- Made sure nightly Inventory was documented accurate as well
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution Managed tasks for Concessions, Usher, and Box Office when theatre positions was unavailable.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Remedied issues and conflicts among workers using negotiation and active listening.
Education
CDL- Class A
CDL Pro Training
Haines City, FL03.2022
High School Diploma - undefined
Charles W Flanagan High School
Pembroke Pines, FL2017
Skills
- CDL Class A Driver
- Certified Conductor CFR 49, Part 242
- Interactive communication skills
- Freight Transportation
- Foreman Briefing
- Train Operations Understanding
- Managing Yard Switching
- Making Announcements
- Rail Safety
Timeline
Freight Conductor
Florida East Coast Railroad
05.2022 - Current
Lumber Associate
Lowes Home Improvment
12.2021 - 04.2022
Ramp Agent
Swissport
11.2019 - 08.2020
Associate Manager
Regal Entertainment Group
04.2018 - 11.2019
CDL- Class A
CDL Pro Training
High School Diploma - undefined
Charles W Flanagan High School
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