ERIC VERSKA
St. Augustine,FL
Summary
Accomplished Director of Property Management at Century 21 Arizona Foothills, adept in compliance monitoring and fostering tenant and owner relations. Demonstrated expertise in enhancing fiscal health through strategic policy adjustments and meticulous database management. Proven leadership in developing effective teams, achieving significant improvements in property management efficiency. Skilled in legal knowledge and customer service, ensuring top-tier tenant and property owner satisfaction and operational excellence.
Overview
9
9
years of professional experience
Work History
Director of Property Management
Century 21 Arizona Foothills
05.2018 - 05.2022
- Supervised Property Management team from lease signings to move-out inspections
- Responsible for all accounting for department including collecting rents, owner distributions, paying vendors, tenant deposit refunds, etc...
- Making sure our department was up to date with Department of Real Estate, Department of Revenue and Arizona Law
- Conducted performance reviews and selected, trained and terminated employees to develop effective teams.
- Applied company policies and HUD regulations to portfolio of 300 properties.
- Monitored, investigated and resolved ongoing concerns on properties.
- Visited properties to conduct audits, monitor operations and support site teams.
- Developed, implemented and adjusted operational policies and procedures.
- Researched financial data from Appfolio property management system and recommended changes to increase fiscal health.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Coordinated with legal counsel to resolve tenant disputes.
Property Manager
Century 21 Arizona Foothills
04.2013 - 05.2018
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Communicated effectively with owners, residents, and on-site associates.
- Collected and maintained careful records of rental payments and payment dates.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Education
Bachelor of Science - Finance
Arizona State University
Tempe, AZ05-2015
Skills
- Property Inspections
- Maintenance Supervision
- Rent collection
- Business Administration
- Compliance Monitoring
- Work order monitoring
- Property Management
- Database Management
- Tenant relations
- Maintenance Scheduling
- Vendor Management
- Licensed Broker
- Lease Renewals
- Tenant and eviction laws
- Fair housing mandates
- Skilled multi-tasker
- Leasing and sales
- Accounting operations
- Fair housing compliance
- Customer service-focused
- Legal knowledge
Timeline
Director of Property Management
Century 21 Arizona Foothills
05.2018 - 05.2022
Property Manager
Century 21 Arizona Foothills
04.2013 - 05.2018
Bachelor of Science - Finance
Arizona State University
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