Eric Waddoups
Washington,UT
Summary
Focused Technical Consultant adept at executing comprehensive onboarding plans, managing cross-functional teams, and coordinating resources to ensure seamless client implementation. Experienced in managing multiple projects simultaneously, consistently delivering on time and within scope, while proactively identifying and solving potential problems. Committed to exceeding client expectations and contributing to organizational success through strategic planning and a proactive, client-focused approach.
Overview
10
10
years of professional experience
Work History
Onboarding Integration Lead
Hussle Technology
06.2023 - Current
- Successfully managed multiple onboarding projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.
- Documented user stories, specifications and product features into detailed work order to communicate across teams.
- Worked closely with senior management to align project objectives with strategic company initiatives.
Onboarding Consultant Manager
Verb Technology Company Inc.
09.2021 - 06.2023
- Designed new projects with timelines, budgets and scope of work plans.
- Introduced new systems of organization to streamline company changes.
- Directed major client engagements and monitored asset managements.
- Developed detailed project plans based on broad guidance and direction.
- Effectively supervised staff of 7 consultants by implementing company policies, protocols, work rules and disciplinary action.
- Evaluated employee performance on yearly basis and conveyed constructive feedback to improve skills.
Onboarding Integration Lead
Verb Technology Company Inc.
06.2019 - 09.2021
- Lead small team in integrating client's data into the platform.
- Guided team in project completion and ensured projects were delivered on time and within scope.
- Monitored resolution of bugs, tested fixes and helped Engineers tackle ongoing problems by providing QA perspective.
- Translated technical concepts and information into terms parties could easily comprehend.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and project delivery.
Onboarding Integration Specialist
Verb Technology Company Inc.
08.2016 - 06.2019
- Maintained existing applications and designed and delivered new applications.
- Worked closely with clients to establish specifications and system designs.
- Was solely responsible for Technical project completion and ensured projects were delivered on time and within scope.
- Performed software testing to uncover bugs and troubleshoot issues prior to application launch.
Account Manager
Sound Concepts Inc.
11.2014 - 07.2016
- Managed corporate relations for key accounts, facilitating client success through excellent customer service and attention to detail.
- Liaised between account holders and various internal departments.
- Organized and monitored client inventory, event management, purchasing, logistical coordination, sales, and project management.
Education
Bachelor Of Behavioral Science - Psychology
Utah Valley University
Orem, UT04.2014
Skills
- Detailed Documentation
- Timely Project Completion
- Postman and REST API
- Jira, GitHub, Confluence
- Trello, Slack, Microsoft Suite
- Scrum Methodology
Timeline
Onboarding Integration Lead
Hussle Technology
06.2023 - Current
Onboarding Consultant Manager
Verb Technology Company Inc.
09.2021 - 06.2023
Onboarding Integration Lead
Verb Technology Company Inc.
06.2019 - 09.2021
Onboarding Integration Specialist
Verb Technology Company Inc.
08.2016 - 06.2019
Account Manager
Sound Concepts Inc.
11.2014 - 07.2016
Bachelor Of Behavioral Science - Psychology
Utah Valley University
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