Dynamic and results-oriented professional with a proven track record in small business operations and strategic planning, notably as a Sole Proprietor and at Chili's Bar and Grill. Excelled in business development and vendor relations, boosting client satisfaction and operational efficiency. Skilled in negotiation and inventory management, I leverage a confident approach to exceed goals and drive business growth.
Overview
4
4
years of professional experience
Work History
Sole Proprietor (Streamer)
Self Employed
Lutz, FL
04.2023 - Current
Consulted with customers to assess needs and propose optimal solutions.
Developed strong professional relationships with clients, leading to repeat business and referrals.
Built a solid reputation in the industry through consistent delivery of excellent workmanship and professionalism.
Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
Increased client satisfaction by delivering high-quality products and services tailored to individual needs.
Provided exceptional customer service by promptly addressing concerns or issues raised by clients.
Entered income and expense details into business databases to track purchases and address variances.
Implemented marketing strategies that effectively promoted services and attracted new clients.
Conducted thorough market research to identify new opportunities for growth and expansion.
Managed all financial aspects of the business, including invoicing, budgeting, and tax preparation.
Negotiated contracts with vendors and suppliers, ensuring favorable terms for the business.
Implemented organizational systems that streamlined workflow processes within the sole proprietorship.
Collaborated with other professionals on projects to provide comprehensive solutions for clients.
Continuously updated knowledge on industry trends and best practices through attending conferences and workshops.
Utilized project management tools and techniques to effectively plan, execute, monitor, control, and close out projects successfully while meeting or exceeding client expectations.
Strengthened brand visibility via strategic networking at industry events.
Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Designed business plan to define concept, short-term and long-term goals and strategies.
Promoted business via social media to generate leads and maximize brand identity.
Researched trends and current innovations to determine competition and develop competitive pricing points.
Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Line Cook
Chilis's Bar and Grill
16420 State Rd 54, Odessa, FL 33556
03.2020 - 09.2022
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Checked food temperature regularly to verify proper cooking and safety.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Plated and presented all dishes to match established restaurant standards.
Prepared food items such as meats, poultry, and fish for frying purposes.
Prepared and cooked full course meals based on restaurant recipes and specifications.
Increased kitchen productivity by keeping tools organized for easy access when needed.
Boosted employee morale through positive attitude, willingness to assist others when needed.
Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
Grilled meats and seafood to customer specifications.
Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
Assisted in inventory management by accurately tracking supplies and placing orders as needed.
Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.