Eric Waiksnis
Odessa
Summary
Dynamic and results-oriented professional with a proven track record in small business operations and strategic planning, notably as a Sole Proprietor and at Chili's Bar and Grill. Excelled in business development and vendor relations, boosting client satisfaction and operational efficiency. Skilled in negotiation and inventory management, I leverage a confident approach to exceed goals and drive business growth.
Overview
4
4
years of professional experience
Work History
Sole Proprietor (Streamer)
Self Employed
04.2023 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Developed strong professional relationships with clients, leading to repeat business and referrals.
- Built a solid reputation in the industry through consistent delivery of excellent workmanship and professionalism.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Increased client satisfaction by delivering high-quality products and services tailored to individual needs.
- Provided exceptional customer service by promptly addressing concerns or issues raised by clients.
- Entered income and expense details into business databases to track purchases and address variances.
- Implemented marketing strategies that effectively promoted services and attracted new clients.
- Conducted thorough market research to identify new opportunities for growth and expansion.
- Managed all financial aspects of the business, including invoicing, budgeting, and tax preparation.
- Negotiated contracts with vendors and suppliers, ensuring favorable terms for the business.
- Implemented organizational systems that streamlined workflow processes within the sole proprietorship.
- Collaborated with other professionals on projects to provide comprehensive solutions for clients.
- Continuously updated knowledge on industry trends and best practices through attending conferences and workshops.
- Utilized project management tools and techniques to effectively plan, execute, monitor, control, and close out projects successfully while meeting or exceeding client expectations.
- Strengthened brand visibility via strategic networking at industry events.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Promoted business via social media to generate leads and maximize brand identity.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Line Cook
Chilis's Bar and Grill
03.2020 - 09.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Checked food temperature regularly to verify proper cooking and safety.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Plated and presented all dishes to match established restaurant standards.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Grilled meats and seafood to customer specifications.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
- Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
- Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
- Reduced food waste significantly by implementing innovative inventory tracking system.
- Coordinated with front-of-house staff to ensure timely delivery of orders, enhancing customer satisfaction.
- Managed kitchen equipment maintenance, preventing unexpected downtime and preserving workflow.
Education
High School Diploma -
J.W. Mitchell High School
New Port Richey, FL02.2015
Skills
- Business Development
- Purchasing and planning
- Cost analysis and savings
- Small business operations
- Negotiation
- Business management and development
- Vendor Relations
- Operations Management
- Strategic Planning
- Cost control and analysis
- Financial Planning
- Business marketing
- Goal Setting
- Quality Assurance
- Inventory Management
Timeline
Sole Proprietor (Streamer)
Self Employed
04.2023 - Current
Line Cook
Chilis's Bar and Grill
03.2020 - 09.2022
High School Diploma -
J.W. Mitchell High School
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