Summary
Overview
Work History
Education
Skills
Timeline
Personal Development
Generic

Eric Walker

12061 Nashville St,MI

Summary

Dynamic and results-driven sales professional with over 10 years of experience dedicated to enhancing the customer shopping experience for diverse clientele. Proven expertise in merchandise presentation, delivering prompt and courteous service, and employing persuasive selling techniques to drive sales and ensure accurate transactions. Known for a collaborative spirit and a commitment to exceeding team goals. Additionally skilled in providing high-quality grooming services, leveraging advanced techniques to create personalized styles while fostering a welcoming atmosphere that promotes client satisfaction and loyalty.

Overview

10
10
years of professional experience

Work History

Master Barber

Classics Barbershop
01.2019 - Current
  • Delivered high-quality haircuts and grooming services to diverse clientele.
  • Developed and maintained strong customer relationships through personalized consultations.
  • Trained junior barbers on advanced techniques and customer service best practices.
  • Streamlined appointment scheduling using salon management software for improved efficiency.
  • Built rapport with clients through active listening skills, understanding their preferences, needs, and expectations.
  • Answered over 10 phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and other options.

Shipping / Receiving Clerk

Century Plastics
01.2018 - 01.2019
  • Verified and kept records on incoming and outgoing shipments and prepared items for shipment, and maintained an inventory of shipping material and supplies.
  • Unpacked and examined incoming shipments for rejects or damaged items, then recorded shortages, and corresponds with shipper to rectify damages and shortages.
  • Applied shipping labels on incoming merchandise identifying shipping information using labeling equipment.
  • Operated a forklift truck to move, convey, and hoist shipments from the shipping and receiving platform to storage and work area.
  • Examined outgoing shipments to ensure shipments met specifications.

Customer Sales Associate

The Home Depot
01.2016 - 12.2018
  • Greeted customers, ringing up purchases, and answering questions about products, merchandise, and services.
  • Made connections with customers, asking questions and listening to shopper's needs, then giving them options and advice on meeting those needs.
  • Inspired customers to buy, celebrating the purchase, and creating a lasting positive impression on them.
  • Demonstrated outstanding customer service and selling skills, keeping the selling floor stocked with merchandise and ready for sales events, or organizing the selling floor and stock areas.

Education

GED -

Trombly High School
Detroit, MI
06.2000

Skills

  • Effective team contributor
  • Accurate, tolerant, vigilant, responsible, quick and alert
  • Strong interpersonal skills to enhance team dynamics
  • Verbal communication strength

Timeline

Master Barber

Classics Barbershop
01.2019 - Current

Shipping / Receiving Clerk

Century Plastics
01.2018 - 01.2019

Customer Sales Associate

The Home Depot
01.2016 - 12.2018

GED -

Trombly High School

Personal Development

  • Improving self-awareness
  • Improving self-knowledge
  • Developing strengths or talents
  • Improving social abilities

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