Clara Ware

• Responded to customer needs through competent customer service and prompt problem-solving.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Used exceptional communication to connect with customers, assess needs, and present solutions.
• Took ownership of customers issues to follow problems through to resolution.
• Cross-trained and provided backup support for organizational leadership.
• Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Streamlined bookkeeping procedures to increase efficiency and productivity.
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• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Generated repeat business through exceptional customer service.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Assisted in organizing and overseeing assignments to drive operational excellence.

• Met existing customers to review current services and expand sales opportunities.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Set and achieved company defined sales goals.
• Recorded accurate and efficient records in customer database.

Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.

• Identified key entry points to enhance market penetration and maximize returns.
• Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
• Door to door sales of AT&T services.
• Train new hires, mentor new hires, leadership training.
• Facilitated client satisfaction and renewed customer relations to drive growth.
• Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
• Quality Customer service (remote work from home).

• Provided antibiotics, bronchodilators, and anti-inflammatory medications with hand-held nebulizers, metered-dose inhalers and positive pressure equipment.
• Managed and operated mechanical ventilators to deliver airway management.
• Evaluated patient response to respiratory treatments and revised care plans accordingly.
• Maintained proper oxygen titration levels of patients receiving ventilator support.
• • Evaluated patient response to respiratory treatments and revised care plans accordingly.
  • Maintained proper oxygen titration levels of patients receiving ventilator support.
  • Aided physicians with various procedures such as bronchoscopies, ventilator management and intubation.
  • Monitored patient's physiological responses to therapy such as vital signs, arterial blood gases and blood chemistry changes.
  • Provided comprehensive care to improve and strengthen clients' respiratory functions.
  • Worked with patients to administer aerosolized respiratory medications and chest percussion treatments to improve breathing.
  • Provided designated family members with updated information on progress and treatment of patients in critical care unit.
  • Consistently responded within time limits to requests for respiratory assessments.
  • Established respiratory care plans for patients suffering from cystic fibrosis, asthma and spontaneous pneumothorax.
  • Documented therapies and diagnostic tests in patient electronic records for use by care team.
  • Analyzed patient and family feedback to identify opportunities for staff recognition and areas for improvement.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses.