United States Coast Guard Mariners Master License
FAA Instrument Pilot
Sons of America Legion 105
United States Coast Guard Auxiliary
Ca Real Estate Broker
National Mortgage License System Lender
Eric Wassmann
Burlingame
Summary
Dynamic operations executive with a proven track record at FMC Financial Services, specializing in strategic planning and process improvement. Expert in driving revenue growth and enhancing efficiency through cross-functional collaboration. Adept at compliance management and performance oversight, fostering a culture of accountability and innovation to achieve business objectives.
Overview
39
39
years of professional experience
Work History
Cheif Operating Officer
FMC Financial Services
02.2011 - Current
- Assisted in developing operational strategies to enhance overall efficiency.
- Supported daily operations by coordinating cross-departmental communications and activities.
- Learned industry best practices to improve workflow processes and reduce redundancies.
- Participated in project planning meetings to understand strategic objectives and operational needs.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
- Drove revenue growth with the successful launch of new products and services to meet customer needs.
- Ensured regulatory compliance by developing policies in line with industry best practices to mitigate risks associated with legal or ethical violations.
Operating Partner Manager
Diablo Funding Mortgage Banking
03.1990 - 01.2011
- Streamlined operational processes to enhance efficiency across multiple departments.
- Led cross-functional teams to implement strategic initiatives that improved overall performance.
- Developed and executed budget management strategies to optimize resource allocation.
- Established key performance indicators to monitor progress and drive continuous improvement.
- Mentored junior staff, fostering skill development and enhancing team productivity.
- Analyzed market trends to inform strategic planning and operational adjustments.
- Collaborated with stakeholders to identify opportunities for innovation and growth initiatives.
- Negotiated contracts with vendors, securing favorable terms that contributed to cost savings without compromising on quality or timeliness of deliveries.
- Led a high-performing team, fostering an environment of collaboration and continuous improvement.
- Improved overall customer satisfaction through timely and effective problem resolution.
- Streamlined inventory management systems, minimizing waste while maintaining optimal stock levels for day-to-day operations.
- Reviewed internal workflows regularly to identify bottlenecks for proactive improvements leading to increased productivity.
- Collaborated with various departments to align operations with overall business objectives.
- Enhanced employee retention rates by creating a positive work culture with open communication channels and career development opportunities.
- Expanded company''s market share by identifying new business opportunities and forging strategic partnerships.
- Oversaw recruitment efforts selecting top talent contributing to a diverse workforce capable of addressing complex business challenges.
- Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal, and local regulations across organization.
Operations Manager
Lehman Brothers
09.1986 - 01.1990
- Streamlined operational workflows to enhance productivity and reduce bottlenecks.
- Developed and implemented process improvements to increase efficiency across departments.
- Led cross-functional teams in executing strategic initiatives that aligned with corporate goals.
- Managed supply chain logistics, optimizing inventory management and distribution processes.
- Conducted performance evaluations to mentor staff and foster professional development.
- Established key performance indicators to monitor operational success and drive accountability.
- Collaborated with senior leadership in budget planning and resource allocation strategies.
- Ensured compliance with industry regulations through rigorous quality control measures.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Education
MBA-JD -
John F Kennedy
San Jose, CASkills
- Operations management
- Cross-functional teamwork
- Strategic planning
- Process improvement
- Executive leadership
- Compliance management
- Performance management
- Cross-functional collaboration
- Cost savings and reduction
- Operations oversight
- Financial management
- Business forecasting
Interests
Timeline
Cheif Operating Officer
FMC Financial Services
02.2011 - Current
Operating Partner Manager
Diablo Funding Mortgage Banking
03.1990 - 01.2011
Operations Manager
Lehman Brothers
09.1986 - 01.1990
MBA-JD -
John F Kennedy