Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Watford

Macon,GA

Summary

At Five Below Warehouse Logistics Center, I spearheaded initiatives that significantly enhanced inventory accuracy and team productivity. Leveraging skills in warehouse safety and team collaboration, I fostered a culture of continuous improvement, reducing order processing times and optimizing operations. My proactive approach to leadership and problem-solving drove notable improvements in efficiency and associate morale.

Overview

2023
2023
years of professional experience

Work History

Warehouse Associate Team Lead

Five Below Warehouse Logistics Center
  • Enhanced inventory accuracy through regular cycle counts and thorough recordkeeping.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Promoted teamwork among associates by encouraging collaboration on projects and tasks, leading to higher overall morale within the department.
  • Implemented continuous improvement initiatives within the warehouse, promoting a culture of ongoing learning and process optimization among associates.
  • Analyzed inventory reports regularly for trends or potential issues that may affect supply chain operations or order fulfillment rates.
  • Ensured timely order fulfillment by closely monitoring picking, packing, and shipping operations.
  • Increased overall productivity with proactive management of associate schedules, assignments, and performance evaluations.
  • Assisted in recruiting high-quality talent for the warehouse team, conducting interviews and providing training to new hires.
  • Maintained a safe work environment with consistent enforcement of safety protocols and hazard assessments.
  • Improved warehouse efficiency by streamlining processes and optimizing team workflows.
  • Reduced order processing time by implementing standardized procedures and cross-training team members.
  • Provided support during peak seasons by stepping into various roles as needed to ensure smooth operations throughout the warehouse.
  • Developed strong relationships with suppliers for on-time deliveries and quality products, reducing stockouts and backorders.
  • Collaborated with other departments to address any discrepancies or issues in a prompt manner, ensuring customer satisfaction.
  • Coordinated efficient use of warehouse space through strategic layout planning, resulting in optimized storage capacity utilization.
  • Contributed to cost reduction initiatives by identifying opportunities for process improvements and negotiating better supplier terms.
  • Managed material handling equipment maintenance schedules to minimize downtime while adhering to safety guidelines.
  • Conducted regular team meetings to discuss goals, progress updates, and areas for improvement, fostering open communication among associates.
  • Streamlined receiving processes by establishing clear guidelines on documentation requirements for inbound shipments from suppliers.
  • Supervised warehouse operations by managing employees during shifts.
  • Trained employees on equipment operation and safety protocols.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Oversaw daily operations and shipping and handling processes.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Kept storage areas organized, clean, and secure to fully protect company assets.

General Warehouse Associate

Amazon
03.2022 - 11.2022
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
  • Consistently lifted materials weighing as much as Number pounds.
  • Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving efforts.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Car Wash Attendant

Big Peach Car Wash
01.2022 - 06.2022
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
  • Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
  • Achieved customer satisfaction by providing high-quality professional service.
  • Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
  • Enhanced customer satisfaction by delivering efficient and thorough car wash services.
  • Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
  • Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
  • Kept customer areas clean and tidy to maintain professional, hygienic standards.
  • Optimized workflow by rotating between different roles within the car wash process as needed.
  • Cleaned and polished vehicle interiors and exteriors to high standards.
  • Maintained a clean and organized work environment, ensuring the safety of customers and employees.
  • Promoted a positive workplace culture by actively contributing to team collaboration and open communication.
  • Assisted in training new staff members on proper car wash techniques and procedures.
  • Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
  • Established loyal customer base through consistent quality workmanship and friendly service interactions.
  • Educated customers on self-service car wash operation for safe, appropriate use.
  • Collaborated with team members to streamline processes and improve overall efficiency.
  • Recognized for punctuality and reliability, consistently arriving prepared for scheduled shifts even during peak business hours.
  • Completed daily operational paperwork, order records and payment receipts for up-to-date documentation.
  • Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
  • Managed inventory levels for car wash supplies, ensuring adequate stock at all times.
  • Contributed to increased sales by upselling additional services such as waxing and detailing.
  • Handled cash transactions efficiently, balancing daily receipts accurately at the end of each shift.
  • Managed car wash supplies and materials inventories for timely reordering and replenishment.
  • Maintained and repaired car wash equipment to meet operational demand.
  • Conducted regular equipment maintenance checks, minimizing downtime due to mechanical issues.

Overnight Stocker

Walmart
06.2021 - 12.2021
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Maintained neat, organized stockroom free of hazards.
  • Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
  • Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
  • Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
  • Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.

Education

Marianna High School
Marianna, FL

Skills

  • Warehouse Safety
  • Order Picking
  • Shipping and receiving
  • Stock organization
  • Pallet Jack Operation
  • Warehouse equipment maintenance
  • Load Planning
  • Cycle counting
  • Warehouse functions
  • Product Packaging
  • Warehouse Operations
  • Supervisory Experience
  • Performance Improvement
  • Labor scheduling
  • Materials transportation
  • Materials Transport
  • Teamwork and Collaboration
  • Quick Learner
  • Customer Service
  • Problem-Solving
  • Time Management
  • Dependable and reliable
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Motivated Team Player
  • Multitasking Abilities
  • Loading and unloading
  • Reliability
  • Excellent Communication
  • Critical Thinking
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Effective Communication
  • Customer Relationships
  • Adaptability and Flexibility
  • Decision-Making
  • Heavy Lifting
  • Stocking
  • Cleaning procedures
  • Safety Procedures
  • Relationship Building
  • Stocking and Replenishing
  • Product picking
  • Packing and shipping
  • Order tracking
  • Team Coordination
  • Team building
  • Product Labeling
  • Merchandise Stocking
  • Organization and Categorization
  • Forklift Operation
  • Cash Register Operations
  • Inventory counting
  • Task Prioritization
  • Material Handling Equipment
  • Equipment Operation

Timeline

General Warehouse Associate

Amazon
03.2022 - 11.2022

Car Wash Attendant

Big Peach Car Wash
01.2022 - 06.2022

Overnight Stocker

Walmart
06.2021 - 12.2021

Warehouse Associate Team Lead

Five Below Warehouse Logistics Center

Marianna High School

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