Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Eric Werning

Chipley,FL

Summary

Business-conscious General Manager bringing over 30 years of experience in the retail building materials industry. Focused and enthusiastic professional offering leadership for employee relations through effective communications, training and development. Measures performance to company goals and standards and establishes targets for improvements in safety, quality, cost and delivery.

Overview

39
39
years of professional experience

Work History

General Manager

L&W Supply Corporation
Panama City, FL
10.1993 - Current
  • Developed and implemented written Standard Operating Procedures for all tasks performed on a daily basis.
  • Developed Standard Safety Policies and Practices.
  • Trained and developed numerous employees on company policies, procedures, and standard practices.
  • Forecasted outlook by mitigating operational risk and compiling performance, financial, and manpower data.
  • Interpreted and complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
  • Hired, coached and mentored team of sales representatives.
  • Collaborated with corporate leadership to effectively manage annual budget.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Trained, managed and motivated employees to promote professional skill development.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Forecasted sales, allocated resources and managed product certifications to improve productivity metrics.
  • Tracked monthly sales to generate reports for business development planning.
  • Reviewed and implemented complex construction certifications and regulations from the government and commercial vendors

Assistant Store Manager

McDuff's Electronics & Appliances
Fort Walton Beach, FL
12.1991 - 09.1993
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Built proactive and productive relationships with General Manager and business agents to maintain operational efficiency.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Seamlessly worked with product manufacturers to review product specifications to enhance products for consumers

Crew Chief

United States Air Force
Fort Walton Beach, FL
10.1986 - 10.1990
  • Held "secret" government clearance.
  • Learned, followed, and instructed all Standard Safety Practices and Procedures related to munitions and flight line area tasks.
  • Diagnosed malfunctions and replaced components and performed daily detailed inspections of munitions.
  • Implemented effective procedures regarding hazardous actions, materials and items to keep crew safe during operations.
  • Removed, disassembled, inspected, repaired and reinstalled parts and assemblies on munitions.
  • Accounted for inventory and control of weapons.
  • Trained and coached junior personnel in proper handling and inspection procedures.
  • Verified team conformance to safety regulations when working within hazardous areas.
  • Kept electronic and physical records secure, accurate and current.
  • Worked with leadership and contractors with regard to military specifications.

Education

Branch Management Training

ABC University
Chicago, IL And Beloit, WI
11-2024

Non-Commissioned Officer Leadership

United States Air Force NCO Leadership School
Eglin AFB
08.1988

High School Diploma -

King Phillip Regional High School
Wrentham, MA
05.1982

Skills

  • Sales team development
  • Standard Operating Procedures development
  • Performance improvements
  • Policy/program development
  • Developed safety protocols
  • Team oversight
  • Product costing
  • Staff supervision
  • Sales expertise
  • Schedule management
  • Staff development
  • Recruiting and hiring
  • Economic analysis
  • Team building and motivation
  • Vendor relationships
  • Proficient in BisTrack, Epicor Catalyst, Excel, Word, Microsoft programs
  • Leadership and team building
  • Purchasing and planning
  • Sales planning and implementation
  • Communication skills
  • Financial document control
  • Customer relationship management
  • Budgeting and cost control strategies
  • Profit and loss accountability
  • Customer retention
  • Project lifecycle management and workflow development
  • Excellent written and verbal skills
  • Excellent problem solving and analytical skills

Accomplishments

  • People Management: - Recruited, hired, and trained delivery drivers, assistant management, and sales personnel in all aspects of the retail distribution business.
  • Financial Management: - Effectively managed annual sales budgets for over 25 years while maintaining profitability.
  • Promoted to Assistant Yard Manager withing 2 years due to reliability, hard work, and dedication to taking care of our customer's needs.
  • Led team to achieve sales goals and inventory control, earning recognition from upper management and financial reward.
  • Negotiated with vendors, consistently saving the company money on a regular basis.
  • Consistently maintained high customer satisfaction ratings.
  • Achieved E-4 status "below the zone" in te United States Air Force

Timeline

General Manager

L&W Supply Corporation
10.1993 - Current

Assistant Store Manager

McDuff's Electronics & Appliances
12.1991 - 09.1993

Crew Chief

United States Air Force
10.1986 - 10.1990

Non-Commissioned Officer Leadership

United States Air Force NCO Leadership School

High School Diploma -

King Phillip Regional High School

Branch Management Training

ABC University

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Eric Werning