Summary
Overview
Work History
Education
Skills
Timeline
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Eric White

Bogart,GA

Summary

Retail leadership professional with over 23 years of experience in Retail Leadership. During the course of my career, I have led teams ranging in size from 10 to 200 team members with annual sales volume as high as $50 million. I am passionate about building culture, growing future leaders, improving operations and driving positive results.

Overview

22
22
years of professional experience

Work History

Market Operations Manager

Carvana
02.2022 - Current
  • Multi-unit operations leader for the Atlanta Metro area – 4 locations
  • Increased our NPS score from 30 to 75 within a 6-month period
  • Successfully opened two new locations within the Georgia Market
  • Increased market morale through culture building, celebrating wins, driving positive communication and consistent accountability
  • Lead an operation with average weekly sales of $8,000,000.00
  • Increased average weekly sales by +30% in my first year
  • Won Market of the Quarter for Q3, 2022, for the entire company
  • Won Market Leader of the Quarter for Q4, 2022, for the entire company
  • Won Market Leader of the Quarter for Q2, 2023, for the entire company.
  • Enhanced market operations efficiency by streamlining processes and implementing new strategies.

Store Manager

Whole Foods Market
03.2012 - 02.2022
  • Led stores with a team member base of 100 to 200 team members and store sales of $300,000 to $1,000,000 per week
  • Led the opening of our new Brookhaven, GA location
  • Led our Decatur location through a store wide re-model
  • Increased bottom line store profitability by 167% over a 12-month period
  • Increased year over year comparative sales from (3%) to +25% in 18 months as Store Team Leader
  • Designed, implemented and taught classes on professional growth, stock options, buying techniques, food safety, occupational safety and financial reporting tools
  • Provided mentorship for both new and veteran Team Leaders
  • Wrote, developed and implement a regional buyer training program
  • Won 2013 South Region All*Star Store award for top store in the South Region
  • Won 2016 South Region All*Star Store award for best store under 2 years old
  • Won 2018 South Region All*Star Store award for best store under 2 years old
  • Won 2020 South Region All*Star award for the best Food Safety program execution in the South Region
  • Member of the pre-opening and post-opening support team that helps to build, merchandise and provide training for over 20 Whole Foods Market stores
  • Served as Acting South Region Associate Prepared Foods Coordinator, overseeing 8 stores in the metro-Atlanta area for a period of 3 months.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.

Grocery Manager

Whole Foods Market
10.2007 - 02.2012
  • Increased year over year comparative sales from +8% to +20% in first 5 months
  • 24 month comparative sales increase above +30%
  • Broke single week sales record for the Buckhead grocery team 5 times in 2 months
  • Wrote and implemented a personalized training program for buyers and assistant team leader
  • Ranked in the top 3 for financial profitability of all teams in the South Region of WFM
  • Consistently achieved all margin and labor targets
  • Increased total team sales from 3rd in the South Region to 1st in the South Region
  • Won 2010 South Region All*Star Grocery Team Leader award
  • Won 2011 South Region All*Star Grocery Team Leader award
  • Served as South Region Grocery Trainer for new South Region Grocery leaders
  • Developed, organized and created agendas for metro grocery team leader meetings.
  • Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
  • Streamlined store operations for more effective staff scheduling and task allocation.

Associate Grocery Manager

Whole Foods Market
09.2005 - 10.2007
  • Mentored buyers to improve buying techniques
  • Successfully ran the Briarcliff grocery team for 1 month in the absence of a team leader
  • Assisted regional leadership in the completion of resets at Winston-Salem and Raleigh
  • Participated in pre and post opening support for the Birmingham Alabama store
  • Won 2006 South Region honorable mention All*Star Grocery Team award.
  • Skilled at working independently and collaboratively in a team environment.

Assistant Store Manager

Save-A-Lot Grocery Stores
06.2002 - 09.2005

Education

Bachelor of Arts - International Business and Management

Dickinson College
Carlisle, PA

Skills

  • Building positive culture
  • Visual and physical merchandising
  • Strong financial management skills
  • Multi-Unit Leadership
  • Team Leadership
  • Sales Operations
  • Supply Chain Management
  • Strategic Planning
  • Training and Development
  • Process Improvement
  • P&L Management

Timeline

Market Operations Manager

Carvana
02.2022 - Current

Store Manager

Whole Foods Market
03.2012 - 02.2022

Grocery Manager

Whole Foods Market
10.2007 - 02.2012

Associate Grocery Manager

Whole Foods Market
09.2005 - 10.2007

Assistant Store Manager

Save-A-Lot Grocery Stores
06.2002 - 09.2005

Bachelor of Arts - International Business and Management

Dickinson College
Eric White