ERIC WHITE, JR
Baker,Louisiana
Summary
Compassionate Child Welfare Specialist known for high productivity and efficient task completion. Possess specialized skills in family advocacy, case management, and child development. Excel in communication, empathy, and problem-solving to ensure positive outcomes for children and families. Utilize these soft skills to effectively navigate complex situations and advocate for the needs of the most vulnerable.
Overview
8
8
years of professional experience
Work History
Child Welfare Specialist
Department of Children and Family Services
Baton Rouge, Louisiana
07.2024 - Current
- Conducted home visits with families to assess the safety of children in their homes.
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
- Provided consultation services to other departments within the organization related to child welfare cases.
- Counseled parents on proper child-rearing choices.
- Identified appropriate community resources and provided referrals for services.
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
- Established behavioral modification goals and assessed progress toward goals.
- Educated families about available resources that can assist them in meeting their goals while providing a safe environment for their children.
- Managed parent support groups addressing topics such as positive discipline and parenting styles.
Psychiatric Aide 3
EASTERN LOUISIANA MENTAL HEALTH SYSTEM
Jackson, LOUISIANA
01.2021 - 07.2024
- Facilitated group therapy sessions, providing support and guidance to participants
- Identified signs of distress or suicidal ideation among patients, alerting medical staff promptly as necessary
- Supported community outreach programs related to mental illness awareness
- Supervised at risk individuals in various settings such as hospitals or residential facilities
- Participated in daily rounds on psychiatric units, monitoring patients' safety and well-being
- Collaborated with multidisciplinary teams to develop effective strategies for managing challenging behaviors
- Provided compassionate care to patients with mental health issues, demonstrating empathy and understanding
- Developed strong relationships with patients through active listening and communication techniques
Discharge Planner/ Case Manager
OCEAN BEHAVORIAL HOSPITAL- BR
Baton Rouge, LOUISIANA
09.2020 - 11.2023
- Facilitated smooth transitions across different levels of care by coordinating timely transfers between facilities
- Educated patients on self-management skills necessary for successful adjustment into their new environment
- Ensured compliance with relevant laws and regulations governing patient rights during the discharge process
- Maintained knowledge of community resources available for referral purposes following a patient's discharge
- Advised patients on their rights upon release from an inpatient setting and provided guidance on how best to utilize available resources
- Identified potential barriers to successful discharge outcomes and developed proactive solutions to address them
- Documented all interactions related to client care in accordance with agency policies and procedures
- Provided comprehensive discharge planning services and crisis intervention strategies to clients in need
- Participated in quality assurance initiatives designed to assess program performance standards related to discharges
- Provided education regarding safe medication management techniques prior to a patient's departure from an inpatient facility
- Developed discharge plans for diverse patient populations, including those with medical and mental health conditions
Mental Health Technician Manager
OCEANS BEHAVIORAL HOSPITAL- BR
Baton Rouge, LOUISIANA
10.2019 - 09.2020
- Monitored patients' physical and emotional well-being and reported unusual behavior or physical ailments to medical staff
- Encouraged positive behaviors among clients through role modeling appropriate behavior management techniques during interactions with them
- Provided crisis intervention when needed to de-escalate situations involving agitated or violent patients
- Carried out safety rounds and supervised activities
- Taught successful strategies to promote client wellness and independence
- Adapted quickly and effectively to changing environments while maintaining professional standards of practice at all times
- Educated patients about the importance of self-care and healthy lifestyle choices
- Maintained accurate records of patient progress and treatment plans
- Assisted psychiatrists, psychologists, and social workers in providing mental health services
- Led group therapy sessions to help patients learn and practice new coping skills
- Kept eye on patients prescribed psychotropic medications to assess medications' effectiveness and side effects
- Trained new employees on procedures to follow with psychiatric patients
- Developed and taught strategies to promote client wellness and independence
- Restrained violent, potentially violent, and suicidal patients by verbal and physical means as required
- Aided patients in performing tasks, such as bathing or keeping beds, clothing, or living areas clean
- Participated in rounds with psychiatrists, psychologists and other medical professionals
- Observed and influenced patients' behavior by teaching, counseling, and befriending
- Assisted with patient admissions, discharges and transfers
- Collaborated with and assisted doctors, psychologists and rehabilitation therapists in working with mentally ill, emotionally disturbed and developmentally disabled patients to treat, rehabilitate, and return patients to community
Psychiatric Aide 3
EASTERN LOUISIANA MENTAL HEALTH SYSTEM
Jackson, LOUISIANA
01.2019 - 08.2020
- Facilitated group therapy sessions, providing support and guidance to participants
- Supervised at risk individuals in various settings such as hospitals or residential facilities
- Assisted clients with daily living tasks such as meal preparation, shopping errands or hygiene routines
- Observed interactions between clients during recreational activities, intervening when necessary to ensure safety
- Managed crisis situations while maintaining a calm demeanor in order to de-escalate volatile situations
- Identified signs of distress or suicidal ideation among patients, alerting medical staff promptly as necessary
- Provided compassionate care to patients with mental health issues, demonstrating empathy and understanding
Psychiatric Aide 2
EASTERN LOUISIANA MENTAL HEALTH SYSTEM
Jackson, LOUISIANA
03.2018 - 01.2019
- Provided compassionate care to patients with mental health issues, demonstrating empathy and understanding
- Participated in daily rounds on psychiatric units, monitoring patients' safety and well-being
- Supervised at risk individuals in various settings such as hospitals or residential facilities
- Encouraged positive self-esteem among clients by providing unconditional acceptance
- Collaborated with multidisciplinary teams to develop effective strategies for managing challenging behaviors
- Utilized therapeutic interventions such as cognitive behavioral therapy or dialectical behavior therapy
- Supported community outreach programs related to mental illness awareness
- Implemented individualized discharge plans for each client upon completion of treatment program
Corrections Guard Therapeutic
EASTERN LOUSIANA MENTAL HEALTH SYSTEM
Jackson, LOUISIANA
09.2016 - 03.2018
- Worked collaboratively with colleagues in order to maintain a safe working environment for everyone involved
- Circulated among visitors, patrons and employees to preserve order and protect property
- Controlled access to facility through proper admittance process
- Maintained a professional attitude at all times while interacting with staff, clients, and visitors
- Developed strong communication skills to provide excellent customer service while dealing with difficult customers
- Utilized conflict resolution strategies in order to deescalate volatile situations safely
- Wrote reports on property damage, theft and presence of unauthorized persons and unusual occurrences
- Monitored cameras and alarms to detect intruders, fire hazards or other unsafe conditions
- Displayed ability to remain alert for long periods of time during night shifts
- Applied knowledge of emergency procedures when responding to incidents quickly and effectively
- Showed commitment to safety by performing regular patrols throughout the premises
- Enforced rules and regulations consistently without bias or prejudice
- Observed and reported incidents or suspicious activity to client representatives or company management
- Assessed risk levels within the facility using sound judgement techniques
Education
Master of Science (M.S.) - Clinical Mental Health Counseling Candidate
Grand Canyon University
Phoenix, AZ, US05.2026
Bachelor of Science (B.S.) - Health Care Administration
Grand Canyon University
Phoenix, AZ, US05.2024
High School Diploma -
Slaughter Community Charter School
Slaughter, Louisiana05.2016
Skills
- Attention to detail
- Mental health awareness
- Psychiatric terminology
- Interpersonal skills
- Multitasking capabilities
- Adaptability and flexibility
- First aid knowledge
- Behavior management
- Professional boundaries
- Conflict resolution
- Verbal communication
- Empathy and compassion
- Patient advocacy
- Problem-solving abilities
- De-escalation strategies
- Time management
- Group facilitation
- Stress tolerance
- Organizational skills
- Crisis intervention
- Active listening
- Emotional intelligence
- Self-awareness
- Patient assessment
- Therapeutic techniques
- Team collaboration
- Emergency Response
- Psychosocial assessment
- Service planning
- Multitasking capacity
- Family mediation
- Multicultural awareness
- Child Protective Services
- Conducting interviews
- Recommend care
References
Available upon request
Timeline
Child Welfare Specialist
Department of Children and Family Services
07.2024 - Current
Psychiatric Aide 3
EASTERN LOUISIANA MENTAL HEALTH SYSTEM
01.2021 - 07.2024
Discharge Planner/ Case Manager
OCEAN BEHAVORIAL HOSPITAL- BR
09.2020 - 11.2023
Mental Health Technician Manager
OCEANS BEHAVIORAL HOSPITAL- BR
10.2019 - 09.2020
Psychiatric Aide 3
EASTERN LOUISIANA MENTAL HEALTH SYSTEM
01.2019 - 08.2020
Psychiatric Aide 2
EASTERN LOUISIANA MENTAL HEALTH SYSTEM
03.2018 - 01.2019
Corrections Guard Therapeutic
EASTERN LOUSIANA MENTAL HEALTH SYSTEM
09.2016 - 03.2018
Master of Science (M.S.) - Clinical Mental Health Counseling Candidate
Grand Canyon University
Bachelor of Science (B.S.) - Health Care Administration
Grand Canyon University
High School Diploma -
Slaughter Community Charter School