Summary
Overview
Work History
Education
Skills
Certification
Awards
Additional Information
Timeline
Generic
Eric Williams

Eric Williams

Kennesaw,USA

Summary

Proven track record in building solid reputations with former employers. Eager to expand knowledge and skills in leadership and customer service roles. Strong problem-solving abilities and exceptional empathy. Dedicated leader with drive to succeed. Seeking career opportunity to make meaningful impact. Authorized to work in the US for any employer. Ready to take on new challenges and contribute positively to any team.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Manager/Marketing

Taziki's Mediterranean Cafe
09.2022 - Current
  • Excellent Customer Service, and Conflict Resolution
  • Employee Management
  • Marketing Strategies, People Development

Manager

Chick-fil-A
10.2021 - 09.2022
  • Responsible for running food safety, customer service, and food preparation
  • Handled day-to-day operations
  • Assured excellent customer experience at all times
  • Handled all inventory and ordering for the multiple stores

Sales Associate

Honda
02.2020 - 10.2021
  • Worked in Sales
  • Offered knowledge about Vehicles
  • Communicated with Customer Follow-ups over the phone
  • Entered Customer personal information, and paperwork

Manager

PetSmart
08.2019 - 02.2020
  • Responsible for Employee Management and Inventory Management
  • Generated sales reports
  • Handled day-to-day operations
  • Assured excellent customer experience at all times
  • Made daily deposits, and all cash handling procedures
  • Opened and closed store

Roof Inspector

APF Roofing
11.2019 - 01.2020
  • Roof replacement through insurance
  • Customer Follow-Up
  • Marketing and Advertising Online

Warehouse Worker

Uline
09.2018 - 11.2019
  • Won Top Dog award
  • Won "No Errors for 100 days" twice
  • Worked in a Shipping and Business to Business warehouse
  • Took orders and packed items for customer deliveries
  • Operated dolly, pallet jack, and forklift
  • Loaded and unloaded merchandise
  • Organized materials
  • Manually inspected items
  • Followed loss prevention procedures

Team Leader/Inventory Specialist

Chick Fil A
06.2009 - 09.2018
  • Team Leadership Responsibilities
  • Merchandising
  • Directing Traffic Outside Store
  • Customer Service
  • Food Preparation
  • Marketing and Catering
  • Note: Since working here, I have worked under two different owners, at four different locations, have received three pay raises, been given multiple promotions, and have acquired the position of Inventory Specialist.

Education

High school diploma - undefined

Central Gwinnett High School

Skills

  • High attention to detail
  • Extremely dependable, and constant
  • Customer Relations (10 years)
  • Management (6 years)
  • Leadership Training (3 years)

Certification

  • Driver's license
  • Forklift Certification
  • Food Handler Certification

Awards

VIP award won (Best Buy), Top Sales (T-Mobile), Top Dog Award (Uline X2)

Additional Information

  • Word, PowerPoint, Excel
  • Computers, Customer Service, Sales
  • Problem Solving, Leadership, Product Placement and Merchandising

Timeline

Manager/Marketing

Taziki's Mediterranean Cafe
09.2022 - Current

Manager

Chick-fil-A
10.2021 - 09.2022

Sales Associate

Honda
02.2020 - 10.2021

Roof Inspector

APF Roofing
11.2019 - 01.2020

Manager

PetSmart
08.2019 - 02.2020

Warehouse Worker

Uline
09.2018 - 11.2019

Team Leader/Inventory Specialist

Chick Fil A
06.2009 - 09.2018

High school diploma - undefined

Central Gwinnett High School

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