Eric Williamson
McKinney
Summary
Dynamic Sr. Mortgage Loan Officer with extensive loan origination expertise at Everett Financial Inc. Proven track record in enhancing client satisfaction and retention through exceptional communication and risk assessment skills. Successfully increased loan approval rates while ensuring compliance with regulations, fostering strong relationships with clients and industry partners.
Experienced with mortgage origination, underwriting, and risk assessment. Utilizes comprehensive knowledge of loan processing to ensure compliance and client satisfaction. Track record of fostering strong relationships with clients and colleagues.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
Work History
Sr. Mortgage Loan Officer
Everett Financial Inc.
03.2013 - Current
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
- Managed risk effectively by adhering closely to compliance guidelines during all stages of the loan origination process.
- Customized marketing materials aimed at attracting potential mortgage applicants within specific target markets.
- Negotiated favorable terms on behalf of clients, ensuring their long-term financial success with their mortgage loans.
- Reviewed loan files and updated to match current standards.
- Maintained a comprehensive knowledge of current industry trends and regulatory changes to provide expert guidance for clients.
- Explained different types of loans pertaining to client situations.
- Checked loan documents for accuracy prior to closing.
- Worked with underwriters to fix application problems and resolve issues.
- Monitored pipelines to track and log status of loans.
Sr. Loan Officer
Proficio Mortgage Ventures
02.2012 - 03.2013
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Submitted loan applications to underwriter for verification and recommendations.
- Conducted thorough credit analysis to minimize risk exposure for the financial institution.
- Cultivated lasting relationships with satisfied clients that led to repeat business as well as referrals from friends or family members.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Assessed loan portfolios for compliance with underwriting policies.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
Manager
UTLS/Bank Of America
09.2010 - 02.2012
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Organized professional development programs for staff, leading to improved performance and skill sets.
Education
Economics And Finance
The University of Texas At Dallas
Richardson, TX12-1997
Skills
- Loan origination expertise
- Communication and interpersonal skills
- Risk assessment
- Credit analysis proficiency
- Underwriting
- Title examination acumen
- Interest rate forecasting
- Mortgage products
- Debt-to-income ratio calculation
- Loan modification solutions
- Documentation verification
- FHA and VA loan expertise
- Residential mortgage lending regulations
- Document analysis
- Document review
- Licensed mortgage loan originator
- Loan origination
- Financial analysis
- Credit evaluation
Timeline
Sr. Mortgage Loan Officer
Everett Financial Inc.
03.2013 - Current
Sr. Loan Officer
Proficio Mortgage Ventures
02.2012 - 03.2013
Manager
UTLS/Bank Of America
09.2010 - 02.2012
Economics And Finance
The University of Texas At Dallas
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