Eric Willis
Richmond,TX
Summary
Dynamic Certified Scrum Master (CSM) with a proven track record at Positive X-Offenders Inc., driving team productivity and operational efficiency through Agile methodologies and effective sprint execution. Adept at conflict resolution and servant leadership, fostering collaboration and continuous improvement. Championed best practices, leading to enhanced team engagement, streamlined workflows, and higher program quality. Committed to continuous learning, mentorship, and Agile excellence to ensure lasting impact.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Scrum Master
Positive X-Offenders Inc.
06.2022 - Current
- Increased speed of service by mastering efficient dough rolling techniques, enabling faster order fulfillment during busy periods.
- Mastered various techniques like blending, masking, pinstriping that led to enhanced visual appeal of finished projects.
- Mastered new software tools quickly, staying current with industry trends and technological advancements.
- Ensured compliance with all state regulations, maintaining up-to-date knowledge on best practices for certified nursing assistants.
- Developed comprehensive master plans for large-scale developments, balancing community needs with economic viability.
- Achieved Master Technician status through dedication to professional development and continuous learning.
- Served as a subject matter expert on all aspects of master data management within the organization, providing guidance on best practices as needed.
- Elevated overall program quality through continuous professional development efforts including attending workshops, conferences, and masterclasses.
- Provided training and mentoring for newly hired Certified Medication Aides, promoting a consistent level of quality care across all staff members.
- Led Scrum meetings for better communication and collaboration among team members during project execution phases.
- Championed Agile best practices and Scrum framework adoption across the organization, leading to increased productivity and better alignment with business objectives.
Yard Jockey
Nation Retail Transport
08.2022 - 11.2023
- Reduced yard congestion by coordinating with dispatchers, drivers, and warehouse personnel for smooth operations.
- Operated yard equipment safely, adhering to company policies and guidelines at all times.
- Contributed to a clean work environment by keeping the yard area organized and free of debris.
- Maintained accurate records of trailer locations, contributing to improved inventory management.
- Demonstrated adaptability by adjusting priorities according to changing needs or unforeseen circumstances on the job site.
- Showcased strong time-management skills by consistently meeting deadlines and optimizing yard productivity.
- Utilized problem-solving skills to address logistical challenges in real-time, resulting in minimal operational disruptions.
Intermodal Driver
J.B. Hunt
08.2020 - 04.2022
- Provided a positive example for fellow drivers by consistently demonstrating a strong work ethic and commitment to upholding company policies and procedures related to safety, customer service, and operational efficiency.
- Expedited cargo handling processes by accurately completing necessary paperwork in a timely manner during pick-ups and deliveries.
- Contributed to team success through active participation in regular meetings focused on improving overall operational efficiency within the company''s intermodal division.
- Provided exceptional customer service while representing the company at pick-up and drop-off locations, fostering positive relationships with clients.
Roughneck
Transocean Deepwater Drilling
02.2008 - 05.2011
- Contributed to successful drilling operations by assembling and disassembling drilling equipment as needed.
- Assisted in accurate wellbore placement with proper handling of drill string components during tripping operations.
- Supported effective decision-making on site by providing accurate information on drilling progress and conditions to supervisors and management personnel.
- Reduced environmental impact from spills or leaks by following strict waste management protocols during drilling operations.
- Reduced downtime by troubleshooting mechanical issues and performing repairs on the rig floor.
Roughneck
GlobalSantaFe Corporation
10.2004 - 11.2007
- Contributed to successful drilling operations by assembling and disassembling drilling equipment as needed.
- Assisted in accurate wellbore placement with proper handling of drill string components during tripping operations.
- Assisted in the training and mentoring of new roughnecks, helping them quickly acclimate to their roles within the team.
- Supported effective decision-making on site by providing accurate information on drilling progress and conditions to supervisors and management personnel.
Education
BBA - Accounting And Finance
University of Houston
Houston, TXNo Degree - Certified Scrum Master
Scrum Alliance
Westminster, CO03-2025
High School Diploma -
E.L. Furr High School
Houston, TX05-2003
Skills
- Agile Methodology
- Scrum Framework
- Sprint Planning & Execution
- Daily Stand-ups & Retrospectives
- Backlog Refinement
- Risk Management
- Conflict Resolution
- Servant Leadership
- Cross-Functional Team Collaboration Agile Coaching & Facilitation
Certification
Certified Scrum Master
Timeline
Yard Jockey
Nation Retail Transport
08.2022 - 11.2023
Certified Scrum Master
Positive X-Offenders Inc.
06.2022 - Current
Intermodal Driver
J.B. Hunt
08.2020 - 04.2022
Roughneck
Transocean Deepwater Drilling
02.2008 - 05.2011
Roughneck
GlobalSantaFe Corporation
10.2004 - 11.2007
BBA - Accounting And Finance
University of Houston
No Degree - Certified Scrum Master
Scrum Alliance
High School Diploma -
E.L. Furr High School
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