Eric Willis
Marietta,GA
Summary
Dedicated professional experienced in fast-paced food service and property restoration. Skilled in delivering exceptional customer service, executing efficient food preparation, and maintaining quality controls. Committed to team collaboration, operational safety, and client satisfaction.
Overview
12
12
years of professional experience
Work History
Server / Prep Cook
Hole in the Wall Food Truck
Atlanta, GA
07.2026 - Current
- Delivered exceptional customer service to high volumes of daily customers, fostering welcoming dining experience that encouraged repeat business.
- Take orders with high precision and communicate seamlessly with kitchen staff to guarantee minimal wait times and order accuracy.
- Prepared and served diverse food and beverage options efficiently while strictly adhering to food safety regulations to ensure customer satisfaction.
- Managed on-board inventory and restocked supplies systematically while performing critical opening and closing duties to ensure seamless truck operations.
Restoration Technician
Tidal Wave Response
Atlanta, GA
01.2025 - 02.2026
- Performed detailed structural inspections on residential and commercial properties, identifying and documenting water, fire, smoke, and weather damage to inform mitigation strategies.
- Operated heavy specialized mitigation machinery, including air movers, industrial dehumidifiers, ozone machines, and water extraction tools.
- Executed mold remediation protocols and cleared hazardous debris from affected sites, ensuring safe environments for clients and teams.
- Maintained strict adherence to safety guidelines to protect clients and team members, while keeping tools in optimal operational readiness.
- Explained step-by-step mitigation processes to clients, clarifying timelines and addressing emergency concerns to enhance client understanding and satisfaction.
Restoration Technician
Tidal Wave Response
Marietta, GA
09.2020 - 11.2023
- Inspected real estate assets to identify water boundaries, prioritizing urgent recovery goals for effective property restoration.
- Collaborated closely within remediation teams to provide thorough cleanup, hazard mitigation, and foundational restoration work.
- Collaborated with remediation teams to execute cleanup, mitigate hazards, and restore foundational integrity of affected properties.
Server / Cook
Atlanta Seafood
Atlanta, GA
12.2014 - 03.2023
- Delivered exceptional customer service in high-turnover, fast-paced dining environment, enhancing patron satisfaction.
- Assisted in kitchen and front-of-house roles including prep work, line cooking, and customer engagement, contributing to seamless operations.
- Ensured pristine workstations and dining setups, facilitating successful local health code inspections.
- Preserved a professional, positive demeanor during high-stress peak service shifts alongside co-workers and guests.
Education
GED -
West Georgia Technical College
Douglasville, GA 05.2011 - 05.2011
Skills
- Customer Service Excellence
- Accurate Order Taking
- Dining operations
- Safe Food Preparation
- Food Safety Compliance
- Quality control
- Team collaboration
- Safety adherence
- Water damage restoration
- Water restoration
- Equipment operation
- Picking and packing
- Assembly and production
- Pallet jack handling
- Supply management
- Microsoft Excel
- Packaging and labeling
Timeline
Server / Prep Cook
Hole in the Wall Food Truck
07.2026 - Current
Restoration Technician
Tidal Wave Response
01.2025 - 02.2026
Restoration Technician
Tidal Wave Response
09.2020 - 11.2023
Server / Cook
Atlanta Seafood
12.2014 - 03.2023
GED -
West Georgia Technical College
05.2011 - 05.2011