Eric Wood
Kalamazoo,MI
Summary
Dynamic and determined young professional with experience excelling in customer service and team collaboration. Proficient in Microsoft Excel and sales strategies, I effectively managed cash sales and enhanced customer satisfaction. Recognized for my strong communication skills and the ability to address inquiries, ensuring a seamless experience for all guests.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Crew Member
Five Guys
Kalamazoo, Michigan
04.2026 - Current
- Operated the cash register and processed guest orders at Five Guys.
- Assisted guests with order changes and menu questions.
- Prepared burgers, fries, and sandwiches following Five Guys quality standards.
- Supported team members during fast-paced lunch and dinner rushes.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Followed food safety, sanitation, and handwashing procedure.
Assistant Recreation Supervisor
Ann Arbor Parks and Recreation
Ann Arbor, Michigan
03.2024 - 09.2024
- Coordinated front-end operations by assigning duties and managing tee time schedules.
- Checked in customers and addressed inquiries both in person and over the phone.
- Reconciled cash registers and completed end-of-night balance sheet for accurate financial reporting.
- Reconciled registers and cash sales, then completed end-of-night balance sheet.
- Reconciled registers and cash sales, then completed end-of-night balance sheet.
- Arranged spaces and materials to facilitate scheduled activities
Education
BBA - Sales And Business Marketing
Western Michigan University
Kalamazoo, MI08-2027
Skills
- Point of sale
- Customer service
- Food safety compliance
- Team coordination
- Sales support
- CRM software
- Business communication
- Reliability and punctuality
Certification
- Microsoft Office Business Certified
Timeline
Crew Member
Five Guys
04.2026 - Current
Assistant Recreation Supervisor
Ann Arbor Parks and Recreation
03.2024 - 09.2024
BBA - Sales And Business Marketing
Western Michigan University