Summary
Overview
Work History
Education
Skills
Professional Development
Timeline
Generic

Eric Woodruff

Mount Airy,USA

Summary

Operations manager with proven expertise in performance evaluation and process enhancement. Skilled in boosting productivity and quality through effective team development and strict safety compliance. Achievements include successful strategic planning and mentorship, promoting a culture of continuous improvement. Recognized for high productivity levels and efficient task execution, with strong capabilities in team leadership and conflict resolution.

Overview

22
22
years of professional experience

Work History

Group Manager

Jeld Wen
Wilkesboro, NC
01.2024 - Current
  • Oversaw 25-45 employees, coordinating all aspects of manufacturing operations.
  • Ensured safety compliance throughout all production stages to protect personnel.
  • Established clear objectives for teams, monitored progress, and implemented corrective actions.
  • Collaborated with engineers and management for continuous improvement across the facility.
  • Conducted performance evaluations to align team output with organizational goals.
  • Managed recruitment, including interviewing and onboarding of new personnel.
  • Facilitated meetings to discuss progress updates and procedural changes with team members.
  • Mentored junior staff to enhance their professional growth and team performance.

Production Supervisor

COLLINS AEROSPACE (Raytheon Technologies Company)
Winston Salem, NC
01.2022 - 01.2023
  • Supervise operations of the organization including performance, productivity, efficiency and profitability of departmental and organizational operations.
  • Supervise and monitor the workings of various departments in the organization.
  • Control inventory levels flowing through departments.
  • Improve processes and policies in support of organizational goals.
  • Formulate and implement departmental and organizational policies and procedures to maximize output.
  • Organize placement of required hourly staff to ensure timely completion of projects and production goals.
  • Delegate tasks and accountabilities.
  • Coordinate and monitor the work of various departments involved in production, warehousing, and distribution of products.
  • Monitor performance and implement improvements.
  • Ensure the quality of products.
  • Manage quality and quantity of employee productivity.
  • Provide technical support where necessary.
  • Worked proactively to address issues and engage the workforce in achieving goals.
  • Implement and manage operational plans.
  • Manage customer support.
  • Monitor and ensure adherence to Raytheon Technologies rules, regulations and procedures.

Production Supervisor

CENTRAL STATE MANUFACTURING
Mount Airy, NC
01.2016 - 01.2021
  • Oversaw and managed hourly work force.
  • Lead team through successful development and execution of plans to meet cost and schedule requirements.
  • Supported implementation of methods of improvement.
  • Motivated team members and held each accountable for performance.
  • Identified, analyzed and resolved technical and personnel issues.
  • Established optimum utilization of available resources through efficient manpower management; maintain meaningful metrics.
  • Assisted in the coordination of employee recruitment, selection and training; established work assignments, lead trainer of safestart.

Operations Manager

AMERIGAS
Mount Airy, NC
01.2015 - 01.2016
  • Completed the weekly productivity and service planners and coordinating efforts with the service and delivery coordinators through a weekly call; drive employee productivity to meet or exceed performance metrics for delivery and service.
  • Worked closely with the service coordinator and delivery coordinator to ensure delivery and service orders are completed as planned.
  • Ensured procedures are followed to complete daily work accurately.
  • Reviewed district performance reports and dashboards metrics.
  • Responsible for timely plans, directed and managed staffing and development of employees by effectively communicating company strategic goals; conducting effective and timely performance appraisals; ensured all required training for employees was completed.
  • Consistently communicated and updated critical performance areas for the district and the area to staff.
  • Monitored employee productivity through use of the field utilization & efficiency reporting and other tools.
  • Partnered with the customer experience services team to resolve customer issues in a timely manner.
  • Conducted priority customer visits to enhance relationships and conduct customer calls/visits to address issues.

Production Supervisor

AMERIGAS
Lodi, Ohio
01.2010 - 01.2015
  • Supervised daily production activities, achieving operational goals while adhering to safety standards.
  • Trained and mentored employees on production techniques and best practices.
  • Maintained accurate records of daily production metrics for performance evaluation.
  • Managed inventory levels to ensure timely availability of materials for production.
  • Developed onboarding programs for new staff on production processes and procedures.
  • Supported safety initiatives, significantly reducing employee injuries through proactive measures.
  • Collaborated with management to devise strategies that enhanced production efficiency.
  • Planned production operations, establishing priorities to streamline manufacturing workflows.

Production Supervisor

AUTOMATION PLASTICS
Aurora, OH
01.2004 - 01.2010
  • Provided leadership and direction with emphasis on team building through employee meetings, effective communications, and in developing an efficient team that is responsive to balance department requirements and change.
  • Acted as primary interface across all shifts to ensure flawless production transition between shifts.
  • Delegated effectively to develop personnel and balance workload.
  • Established standards and expectations for work effort and performance for subordinates.
  • Gave constant feedback on performance to those standards.
  • Effectively coached employees to improve performance when needed.
  • Performed administrative functions as related maintaining training, quality and attendance records.
  • Established work schedules considering customer requirements, resource availability, and other priorities.
  • Worked proactively to address issues and engage the workforce in achieving goals.
  • Communicated to peer’s requirements at supporting process to ensure smooth process flow.
  • Controlled quality, productivity and process flow to meet customer MRP requirements while ensuring a high level of customer satisfaction.

Education

High School Diploma -

Waynedale High school
Apple Creek, OH
01.1990

Skills

  • Operations management
  • Performance evaluation
  • Process improvement
  • Quality assurance
  • Problem solving
  • Attention to detail
  • Customer service
  • Team collaboration
  • Lean manufacturing
  • Conflict resolution
  • Team development
  • Strategic planning
  • Employee training
  • Production tracking
  • Performance monitoring
  • Recruitment and training
  • Multitasking
  • Safety compliance
  • Mentorship
  • Team quality control

Professional Development

  • Customer Oriented Results and Excellence (CORE), Collins Aerospace, 01/01/23
  • Achieving Competitive Excellence (ACE), Collins Aerospace, 01/01/22
  • Foreign Object Debris (FOD) Prevention, Collins Aerospace, 01/01/22

Timeline

Group Manager

Jeld Wen
01.2024 - Current

Production Supervisor

COLLINS AEROSPACE (Raytheon Technologies Company)
01.2022 - 01.2023

Production Supervisor

CENTRAL STATE MANUFACTURING
01.2016 - 01.2021

Operations Manager

AMERIGAS
01.2015 - 01.2016

Production Supervisor

AMERIGAS
01.2010 - 01.2015

Production Supervisor

AUTOMATION PLASTICS
01.2004 - 01.2010

High School Diploma -

Waynedale High school

Similar Profiles

CREATE PROFILE