Eric Wright

• Restructured department's quality control testing from a pass/fail scoring system to a weighted scoring system
• Develop Microsoft Power Apps for data collection and workflow management for various departmental processes
• Utilize Microsoft Power Automate to create notification automations and craft data pipelines for reporting purposes
• Collaborate with cross-functional teams to gather, analyze, and document business requirements
• Provide technical support for troubleshooting analytics and reporting issues

• Hired as youngest manager in the restaurant with an average annual revenue of $3.0 million
• Utilized operational implementation, aided by analytics, to reduce company’s bar costs by 7% within six month period
• Interviewed, hired, and supervised team members to maintain personnel level of 60 full-time and part-time employees
• Successfully assisted in keeping labor cost at or below company’s target of 15%
• Developed effective working relationships with vendors and distributors
• Restructured all training modules for all front of house employees

• Worked as busser, server, and bartender during time as FOH employee

• Established connections with customers to create a regular group of clientele

• Contributed as team member to ensure positive experiences for all customers