Eric Xing
Ann Arbor
Summary
Detail-oriented professional with experience in financial planning and process improvement. Proven ability to enhance operational efficiency and improve patient access, ensuring high levels of service satisfaction.
Overview
4
4
years of professional experience
Work History
Administrative Intern
University of Michigan – Michigan Medicine
Ann Arbor
05.2024 - Current
- Assisted in managing financial planning and budgeting for the department's mobile unit.
- Coordinated daily operations including scheduling, supply chain management, and logistics.
- Developed and implemented process improvements, increasing patient access and satisfaction.
Graduate Student Instructor
University of Michigan – College of Literature, Science, and the Arts
Ann Arbor
08.2023 - 05.2025
- Conducted discussion sections, tutorials, and office hours for undergraduate genetics students.
- Created lesson plans with hands-on activities, and multimedia presentations.
- Mentored students through office hours and online platforms to support learning and exam preparation.
Research Assistant
University of Michigan – School of Public Health
Ann Arbor
05.2022 - 09.2023
- Authored manuscripts on patient portal usage and EHR data sharing.
- Conducted statistical analysis using confidence intervals and odds ratios.
- Synthesized a nationally representative survey of 1,541 respondents.
Emergency Medical Technician
Emergent Health – Huron Valley Ambulance
Ann Arbor
06.2022 - 09.2022
- Delivered first aid, basic life support, and emergency care to 50+ patients weekly.
- Applied knowledge of Washtenaw health policies and epidemiological trends.
- Collected patient histories and communicated treatment options to families on-site.
Research Assistant
University of Michigan – Michigan Medicine M-RISE Simulation Study
Ann Arbor
10.2021 - 04.2022
- Conducted an AHA-funded study on EMS practices in cardiac arrest interventions.
- Simulated cardiac arrest scenarios with EMS and bystanders.
- Collected CPR quality data and interviewed participants for workflow evaluation.
Research Assistant
University of Michigan – Michigan Medicine Acute Care Research Unit
Ann Arbor
04.2022 - 02.2022
- Evaluated guidelines from professional and government agencies for EMS use during COVID-19.
- Identified literature on COVID-19’s impact on public safety workflows.
- Analyzed cross-sectional EMS surveys and co-authored a literature review manuscript.
Education
Master - Health Services Administration
University of Michigan
Ann Arbor, MI05.2025
Bachelor of Science - Biology, Health, and Society
University of Michigan
Ann Arbor, MI01.2023
Emergency Medical Technician -
Emergent Health
01.2021
Skills
- Financial planning
- Process improvement
- Data analysis
- Customer service
- Project management
- Team collaboration
- Microsoft office expertise
- Administrative tasks
- Presentation development
Publications
- Wagner AL, Zhang F, Ryan KA, Xing E, Nong P, Kardia SLR, Platt J, US residents’ preferences for sharing of electronic health record and genetic information: a discrete choice experiment., Value in Health, Under Review
- Wagner AL, Xing E, Platt J, The use of patient portals for scheduling COVID-19 vaccines: demographic and health disparities within a population-based survey., Under Preparation
Timeline
Administrative Intern
University of Michigan – Michigan Medicine
05.2024 - Current
Graduate Student Instructor
University of Michigan – College of Literature, Science, and the Arts
08.2023 - 05.2025
Emergency Medical Technician
Emergent Health – Huron Valley Ambulance
06.2022 - 09.2022
Research Assistant
University of Michigan – School of Public Health
05.2022 - 09.2023
Research Assistant
University of Michigan – Michigan Medicine Acute Care Research Unit
04.2022 - 02.2022
Research Assistant
University of Michigan – Michigan Medicine M-RISE Simulation Study
10.2021 - 04.2022
Master - Health Services Administration
University of Michigan
Bachelor of Science - Biology, Health, and Society
University of Michigan
Emergency Medical Technician -
Emergent Health