Summary
Overview
Work History
Education
Skills
Timeline
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Eric Yother

Johnson City,TN

Summary

Versatile and results-driven professional with a robust background in warehouse operations and customer service, notably at Darigold and Delzer diversified Inc. Excelled in fostering team collaboration and enhancing operational efficiency by mastering forklift operation, front end loader operation, skid steer operation, excavator operation, roller operation, and multitasking abilities. Demonstrated a commitment to OSHA compliance and safety, achieving a significant reduction in package damage rates, and working quickly and efficiently on the job site.

Overview

10
10
years of professional experience

Work History

Production and Warehouse Operator

Darigold
03.2023 - 07.2024
  • Used forklifts and pallet jacks to relocate products.
  • Managed shipping and receiving of approximately 4-10 trailers daily
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Checked packages and merchandise for damage and notified vendors.
  • Managed the receipt, inspection, storage, retrieval, and dispatch of goods following established protocols consistently throughout tenure as Warehouse Operator.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Fostered a positive work environment by maintaining open communication channels with coworkers and supervisors, resolving conflicts promptly, and demonstrating respect for all team members.

Sales Associate, Gun Bar

Sportsman's Warehouse
07.2022 - 06.2024
  • Handled customer inquiries professionally, resolving issues promptly to maintain positive relationships.
  • Handled anywhere from 2-20 phone calls, emails, and or gun sales every day
  • Managed after-sales support services such as warranty claims processing, repairs coordination, and followups.
  • Ensured compliance with state laws and regulations surrounding firearm sales, maintaining legal standards consistently within operations.
  • Collaborated with fellow associates to maintain a safe and welcoming environment for customers.
  • Stayed current on industry trends, expanding product knowledge and informing customers of new offerings.
  • Maintained a well-organized display of firearms, ensuring easy access for customers.

Package Handler

FedEx:Ground
02.2022 - 03.2023
  • Followed safety regulations to maintain safe work environment.
  • Handled up to 1000 packages each night
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Implemented quality assurance checks, ensuring accurate order fulfillment and minimizing errors.

Machine Operator

Delzer Diversified Inc
12.2020 - 06.2022
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Handled greasing and maintaining up to 7 machines daily
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.

Welder Helper

Johnson Hilliard
01.2018 - 06.2020
  • Fetched materials, equipment, and tools for welding professionals.
  • Completed up to 5 different projects daily
  • Removed trash and excess materials to clean up work areas.
  • Supported welders with precise measurements, cutting, and fitting of metal components for accurate assembly.
  • Prepared welding equipment to perform advanced welding work.
  • Chipped off excess weld, slag, and spatter using hand tools.
  • Supported a positive work environment by maintaining professional conduct, demonstrating respect for colleagues, and actively engaging in ongoing learning opportunities.
  • Promoted team efficiency by swiftly transporting materials to designated areas using proper lifting techniques.
  • Followed safety protocols on job sites.
  • Operated heavy machinery on construction sites.

Server

Poblano's Mexican Grill
03.2014 - 01.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served up to 30 different tables daily
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Education

Bachelor of Science - Biology

East Tennessee State University
Johnson City, TN
05.2019

High School Diploma -

Science Hill High School
Johnson City, TN
05-2015

Skills

  • Shipping and receiving
  • Loading and unloading
  • Order picking
  • Warehouse organization
  • Barcode scanning
  • Heavy Equipment Operation
  • OSHA compliance
  • Multitasking Abilities
  • Team collaboration
  • Materials handling and transport
  • Purchase order verification
  • Teamwork

Timeline

Production and Warehouse Operator

Darigold
03.2023 - 07.2024

Sales Associate, Gun Bar

Sportsman's Warehouse
07.2022 - 06.2024

Package Handler

FedEx:Ground
02.2022 - 03.2023

Machine Operator

Delzer Diversified Inc
12.2020 - 06.2022

Welder Helper

Johnson Hilliard
01.2018 - 06.2020

Server

Poblano's Mexican Grill
03.2014 - 01.2018

Bachelor of Science - Biology

East Tennessee State University

High School Diploma -

Science Hill High School

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Eric Yother