Eric Zimmerling
Roseville,CA
Summary
Regulatory and compliance professional with 17 years of experience working in State of California programs, supporting inspections, investigations, policy enforcement, and stakeholder compliance. Demonstrated ability to analyze regulatory requirements, document findings, conduct field-based compliance activities, and communicate complex requirements clearly to regulated entities. Experienced in applying analytical methods and data review to support public health, environmental protection, and program integrity.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Analyst II
State of California - CDSS
10.2023 - Current
- Analyze and interpret state statutes, regulations, and policy directives to support implementation of licensing and regulatory programs.
- Draft policy guidance, procedural documents, summaries, and written materials to clarify regulatory requirements for internal staff and external stakeholders.
- Support development and implementation of regulatory and policy initiatives by coordinating with program staff, legal counsel, and external partners.
- Review data, stakeholder feedback, and operational impacts to inform policy decisions and program improvements.
- Respond to inquiries by providing clear, accurate explanations of regulatory requirements and policy interpretations.
- Prepare documentation, reports, and analytical materials to support compliance efforts and program accountability.
- Participate in meetings and workgroups as a policy and regulatory resource, ensuring consistency and clarity in program implementation.
Key Account Specialist
State of California - California Lottery
05.2023 - 10.2023
- Conducted sales calls of lottery products to 1,000+ accounts in designated territories in Chain accounts as well as independent locations that generated over $75,000,000 in sales on a quarterly basis.
- Worked with retailers and staff on security measures to protect lottery tickets and worked with support staff should there be a theft of lottery products
- Established accounts for new customers and updated existing accounts with current demographic and order information.
- Established and enforced sales goals to boost team success.
- Built strong relationships with all clients as well as company personnel that lead to successful sales revenue
- Grew customer base, acquired new customers and identified needs to deliver relevant and everchanging products.
- Expanded reach of sales opportunities by continuously developing business operations and strategies.
- Provided excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Exceeded quarterly sales goals which placed me in the top 5% of the company in sales efficiency.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
District Sales Representative
State of California - California Lottery
04.2014 - 05.2023
- Grew retailer base, acquired new customers and identified needs to deliver lottery products and equipment
- Grew lottery sales by 70% by working effectively with key accounts and retailers within my assigned territory
- Expanded reach of sales opportunities by continuously developing business operations and strategies.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best lottery products and equipment
- Produced sales documents, finalized deals and filed records.
- Drove sales of Lottery products by meeting with retailers using strategic and organized approach.
- Continuously surpassed sales goals, optimizing profitability and performance of assigned territory.
General Market Territory Manager
Southern Glazer's Wine and Spirits
10.2007 - 04.2014
- Successfully exceeded goals in selling in a massive portfolio of wines and spirits within a designed territory in the chain market as well as independent locations
- Serviced accounts weekly to offer new product opportunities and sustain solid revenue streams through industry research and business presentations
- Prospected, identified and cultivated relationships with contacts to promote product lines and solutions
- Delivered 90% sell-through of product orders by planning and implementing successful operational strategies.
- Organized store by returning merchandise to proper areas and restocked displays.
- Performed sales presentations at trade shows to generate new business.
- Achieved client loyalty through quality, productivity, service and proactive management.
Recreation Coordinator
City Of San Jose - City Gov't
01.2005 - 04.2009
- Determined appropriate recreation activities for disabled participants in various age groups.
- Planned recreation activities, sports events and competitions.
- Coordinated staff volunteers to supervise events and facilitate scheduled activities.
- Supervised and guided recreation employees across multiple programs.
- Collaborated with community agencies to provide youth program opportunities.
- Evaluated success of recreation programs to determine changes.
- Implemented and supervised wide variety of exciting and mentally focused activities that could be enjoyed by people aged 5 to 18.
Education
Bachelor of Science - Journalism
San Jose State University
San Jose, CA05.2007
Skills
- Regulatory & Policy Analysis
- Compliance Monitoring & Enforcement Support
- Field Inspections & Investigations
- Analytical & Critical Thinking
- Verbal and Written Regulatory Communication
- Technical & Scientific Report Writing
- Stakeholder & Industry Outreach
- Data Review & Documentation
- Problem Solving in Regulatory Contexts
- Microsoft office
- Time management
- Team collaboration and leadership
Accomplishments
- Completed Office of Administrative Law (OAL) Rulemaking Course, with training in California Administrative Procedure Act requirements, regulatory development, and rulemaking processes.
- Completed “Writing for Analysts” training, focused on clear, concise, and defensible analytical and regulatory writing.
- Recipient of Writing Excellence Award (Hearst Award) for demonstrated strength in professional writing, analysis, and communication.
- Recognized for Outstanding Performance (Sales Person of the Year, 2010) for excellence in accountability, documentation, and performance in a regulated environment.
Certification
Office of Administrative Law Certification
Timeline
Analyst II
State of California - CDSS
10.2023 - Current
Key Account Specialist
State of California - California Lottery
05.2023 - 10.2023
District Sales Representative
State of California - California Lottery
04.2014 - 05.2023
General Market Territory Manager
Southern Glazer's Wine and Spirits
10.2007 - 04.2014
Recreation Coordinator
City Of San Jose - City Gov't
01.2005 - 04.2009
Bachelor of Science - Journalism
San Jose State University
Education and Training
other