Erica Abbas
Dearborn,MI
Summary
Versatile and dedicated Corporate Controller with proven track record providing transformative leadership to growing organizations. Expertise in Financial Management and Operational Leadership. Committed to developing robust standards, internal controls and processes while minimizing risk. Proficient in Microsoft Excel, Word as well as Google Sheets, Docs and Quickbooks.
Overview
11
11
years of professional experience
Work History
Controller
ATM Brands
Dearborn, Michigan
08.2014 - Current
- Managed budgets, assets, portfolios, accounts payable and receivable and general financial reporting procedures.
- Managed daily financial functions in collaboration with accounting and payroll personnel.
- Managed payroll data entry and processing for 300 employees to comply with predetermined company guidelines.
- Completed journal entries, reconciliations and account analysis to prepare quarterly financial documents and general account management.
- Oversaw accounts payable and receivable operations
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Prepared balance sheets, cash flow reports and income statements.
- Supervised accurate, efficient and compliant completion of monthly financial reporting packages.
- Created and distributed reports on internal and external finances, audits and budgets.
- Completed year-end close processes with Chief Financial Officer through effective supervision financial functions and regular treasury transactions.
- Accurately completed financial statement audits and thoroughly reviewed results.
- Reviewed documents and data to give accurate presentations and forecasts to upper management.
- Worked with both internal and external users to create detailed financial reports.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing and sales tax returns.
- Calculated salesperson commissions based on established parameters and disbursed payments.
- Directed corporate decision-making and planning by monitoring and setting policies and procedures to optimize fiscal performance.
- Mitigated risk by implementing internal controls and safeguards for revenues and expenditures.
- Prepared and filed tax returns and generated monthly reports in compliance with regulatory and organizational standards.
- Accurately projected monthly cash expenditures through efficient budgeting and detailed document reviews.
- Supported program managers in providing procedural training on finance and accounting.
- Maximized year-end tax benefits by efficiently managing cash flows.
- Developed new payroll system, saving over 30 hours per bi-week for accounting department.
- Managed 15+ financial statement reviews in 15-day time frames to coordinate variance reporting.
Director of Human Resources
Massage Green International
Riverside, CA
01.2013 - 08.2014
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Structured compensation and benefits according to market conditions and budget demands.
- Liaised between multiple business divisions to improve communications.
- Implemented behavioral-based performance management system to define expectations, standards and key performance areas.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Drafted and implemented policies, procedures and employee handbook for over 300 employees.
- Developed comprehensive interviewing guides to improve candidate quality by evaluating both analytical and interpersonal attributes.
- Selected medical, dental, short and long-term disability, life insurance and workers compensation programs for employees.
- Provided guidance and consultation to district managers to identify strategies to meet short and long-term business needs.
Spa Manager
Massage Green Spa - Allen Park
Allen Park, MI
01.2011 - 06.2012
- Maximized efficiency through time management and staff supervision of 20-30 employee's to boost productivity.
- Greeted spa guests warmly to create positive first impression of establishment.
- Recorded product sales into spa's weekly income report.
- Utilized promotions, print and digital marketing to attract new clients.
- Oversaw operations by managing activities related to training, treatment procedures, maintenance, inventory management and marketing.
- Oversaw upkeep of entire facility and notified maintenance for service repairs.
- Maintained front desk workstation by keeping it clean and organized.
- Led spa tours for new members to familiarize guests with services provided.
- Held individual meetings with employees to address performance issues, improve performance and boost profitability by guaranteeing excellent spa and customer service programs.
- Responded to customer inquiries or complaints.
- Maintained high functional, operational and organization levels during high-traffic hours and seasonal promotions.
- Worked with new employees to enforce account management protocols and customer service standards and optimize performance.
- Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits.
- Developed and implemented marketing strategies.
Education
BBA - Accounting
University of Michigan - Dearborn
Dearborn, MI04.2021
High School Diploma -
Dearborn High School
Dearborn, MI06.2012
Skills
- Corrective Actions
- Corporate Finance
- Financial Strategy Management
- Accounts Payable and Receivable Auditing
- Corporate Strategic Planning
- Preparing Financial Statements
- Month-End and Year-End Closings
- Collections Understanding
- Internal Control Development
- Profit and Loss Management
Timeline
Controller
ATM Brands
08.2014 - Current
Director of Human Resources
Massage Green International
01.2013 - 08.2014
Spa Manager
Massage Green Spa - Allen Park
01.2011 - 06.2012
BBA - Accounting
University of Michigan - Dearborn
High School Diploma -
Dearborn High School