Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant

Erica Abbruzzese

Waldwick

Summary

Highly organized professional with proven track record in coordinating complex tasks and ensuring seamless operations. Adept at managing schedules, resources, and stakeholders to achieve project goals effectively. Renowned for fostering teamwork and adapting to dynamic environments, making significant contributions to organizational success.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Coordinator Overdose Fatality Review Team (OFRT)

Essex Regional Health Commission
12.2020 - Current
  • Facilitate and coordinate county wide Overdose Fatality Review Team (OFRT) meetings ensuring productive discussions and actionable recommendations
  • Managed confidential documents and sensitive information with the highest standards of security, adhering to organizational policies and maintaining data integrity
  • Act on recommendations made as part of the review process such as the creation educational materials, outreach using social media and direct messaging
  • Development and promotion of the Narcan 365 program and Never Use Alone campaign
  • Collaborated with partners to develop grant proposals and secure funding and managed grant application process

Health Educator

Northwest Bergen Regional Health Commission
09.2015 - 12.2017
  • Implemented and evaluated multiple health initiatives across 10 township contracts
  • Led the Zika education efforts for the general public and elected officials
  • Designed and executed Mayors Wellness Campaign activities and flu immunization program clinics
  • Implemented flu immunization program and clinics
  • Collaborated with healthcare professionals to develop comprehensive strategies for addressing community health issues
  • Facilitated group discussions and workshops on various health topics to encourage positive lifestyle changes

Health Educator

Montclair Township Health Department
04.2005 - 08.2015
  • Spearheaded public health education initiatives for of a population of 128,000
  • Coordinated staff and clinic operations and crisis communication during the 2008-2009 H1N1 outbreak
  • Established and coordinated a local Medical Reserve Corps (MRC) overseeing all volunteers’ trainings and activities
  • Managed health department grant writing efforts, securing funding for community programs
  • Produced and implemented a township employee wellness program including the township wide 'Take the Stairs' campaign
  • Aided in sheltering operations during the 2012 Super Storm Sandy response

Health Educator/Risk Communicator

Essex Regional Health Commission
12.2002 - 04.2005
  • Developed and maintained a risk communication plan designed to manage community concern and convey appropriate and accurate information during a public health emergency
  • Utilized this plan during SARS outbreak
  • Implemented continuing education opportunities for Essex County Public Health professionals
  • Developed and maintained multiple channels for the dissemination of information
  • Developed and facilitated the delivery, evaluated and coordinated the strategic education and training plan to further workforce development for local health department staff and hospital staff based on NJDHSS protocols
  • Implemented and evaluated emergency preparedness and community programs
  • Identified and created partnerships with stakeholders and community partners to foster relationships and facilitate effective risk communication

Health Educator

Chilton Memorial Hospital
08.2000 - 12.2002
  • Designed and facilitated workforce development programs for hospital and public health staff
  • Organized and managed health fairs, screening events and town days
  • Input client data into Meditech hospital system database
  • Served as liaison between community organizations and relevant government agencies regarding public health initiatives
  • Adapted complex medical jargon into accessible phrasing for optimal audience comprehension

Medical Receptionist

Michael J. Conn, MD
06.1999 - 08.2000
  • Responsible for patient inquiries both in person, online and via telephone
  • Managing the appointment schedule, including booking, rescheduling and confirmations
  • Led patient registration, including electronic medical records
  • Maintained patient records according to HIPAA regulations
  • Coordinated patient flow throughout the practice
  • Responsible for office inventory and restock
  • Evaluated daily schedules, accommodating patient flow and minimizing missed appointments
  • Responded to emergencies, helping patients in distress and identifying support resources

Medical Receptionist

Paramus Chiropractic Center
03.1996 - 06.1999
  • Prepare patients for treatments, assisting with preliminary therapies
  • Act as a liaison between chiropractor and patient, ensuring patients understand their treatment plans and follow up procedures
  • Drafting reports as required for legal proceedings
  • Managed patient check-ins by verifying insurance coverage, collecting payments, and updating accounts accordingly
  • Greeted patients immediately upon arrival, providing excellent customer service
  • Collected co-payments and co-insurance and issued appropriate receipts during check-in
  • Maintained confidentiality of personal and financial information, protecting patient rights and complying with HIPAA regulations
  • Used basic knowledge of medical terminology in daily office tasks

Education

BS - Health Education

William Paterson University
12.2000

Skills

  • Data collection and analysis
  • Adaptability and flexibility
  • Attention to detail
  • Multitasking and organization
  • Clinic and event coordination
  • Customer and client relations
  • Organization skills
  • Customer/Client relations
  • Verbal and written communication
  • Customer and client relations
  • Discretion and confidentiality
  • Administrative support
  • Office management

Certification

  • Certified Health Education Specialist (CHES), 1999
  • Master Certified Health Education Specialist (MCHES), 2011

Timeline

Coordinator Overdose Fatality Review Team (OFRT)

Essex Regional Health Commission
12.2020 - Current

Health Educator

Northwest Bergen Regional Health Commission
09.2015 - 12.2017

Health Educator

Montclair Township Health Department
04.2005 - 08.2015

Health Educator/Risk Communicator

Essex Regional Health Commission
12.2002 - 04.2005

Health Educator

Chilton Memorial Hospital
08.2000 - 12.2002

Medical Receptionist

Michael J. Conn, MD
06.1999 - 08.2000

Medical Receptionist

Paramus Chiropractic Center
03.1996 - 06.1999

BS - Health Education

William Paterson University
Erica Abbruzzese