Erica Acevedo
Richmond,CA
Summary
Innovative Education Administrator with diverse experience in overseeing academic programs and enhancing educational operations. Skilled in developing effective policies, managing staff, and fostering collaborative environments that encourage student success. Demonstrated ability to improve curriculum standards and implement innovative teaching methods that enhance learning experiences. Have led teams in achieving goals through strategic planning and efficient resource management, contributing to the overall improvement of educational institutions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
School Supervisor/ Admission Representative/Chief Financial Officer
International College of Cosmetology
Oakland, CA
09.2018 - Current
- Contacted consumers from prepared list to conduct interviews to obtain information.
- Created marketing materials such as brochures, flyers, videos. to advertise programs to new applicants.
- Developed relationships with high schools, counselors, and community organizations to promote college awareness.
- Consulted with clients to indentify survey needs and specific requirements.
- Used computers or specified forms to compile, record and code results or data from interview or survey.
- Conducted group information sessions for potential students and their families.
- Organized campus tours for prospective students and parents.
- Planned and managed special presentations and activities for potential enrollees by working closely with other staff.
- Analyzed data related to enrollment trends and student demographics.
- Assessed transcripts from previous institutions attended by transfer applicants.
- Assisted individuals in filling out applications or questionnaires.
- Managed incoming inquiries from prospective students via phone calls, emails, text messages or social media platforms.
- Prepared reports on application progress and other relevant metrics.
- Participated in outreach activities such as career days or workshops at local high schools or community centers.
- Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
- Processed requests for additional funding; evaluated extenuating circumstances to determine need-based awards or adjustments in existing awards.
- Explained the differences between federal, state, institutional, private and alternative loans.
- Reviewed financial aid applications and verified accuracy of information provided by applicants.
- Reviewed financial aid applications for accuracy and completeness.
- Provided guidance to teachers on classroom management techniques such as positive reinforcement and conflict resolution.
- Reviewed student transcripts to determine eligibility for graduation ceremonies or special awards programs.
Cashier
Kfc/ A&W
Richmond, CA
08.2012 - 09.2022
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Take orders in drive thru
- customer service
- Answer Phone Calls
- Resolve customers complaints
- packer
- prepare food
- close and open shift
- Operate cash register
- inventory
Cashier
CVS Pharmacy
Oakland, CA
06.2019 - 07.2022
- CUSTOMER SERVICE
- CASHIER
- GO BACKS
- STOCK UP
- MAINTAIN STORE CLEAN
- CLOSING SHIFT
- OPENING SHIFT
- TEAM LEADER
Caregiver
Senior Home
Oakland, CA
06.2015 - 10.2020
- Followed safe lifting and transferring techniques to transport residents.
- Take Client to appointments and grocery shopping
- give client medications
- take client to physical therapy
- take client on walks and to day care
- bathing assistance
- bathroom assistance
- Laundered clothing and bedding to prevent infection.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Helped clients get in and out of beds and wheelchairs.
- Coordinated transportation services for clients when necessary.
- Recorded client status progress and challenges in logbooks and reports.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Caregiver
West Contra Costa Adult Day Care
Richmond, CA
06.2012 - 08.2018
- Followed safe lifting and transferring techniques to transport residents.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Activities with seniors with Alzheimer's.
- Answer phone calls
- Feed Seniors
- Give senior their Medications
Education
CERTIFICATION/ LICENSE - COSMETOLOGY
INTERNATIONAL COLLEGE OF COSMETOLOGY
OAKLAND10-2019
CERTIFICATE - MEDICAL ASSISTANCE
BOSTON REED COLLEGE
RICHMOND05-2014
High School Diploma -
RICHMOND HIGH SCHOOL
RICHMOND06-2012
Skills
- Financial aid administration
- Team leadership
- Conflict resolution
- Communication skills
- Application processing
- School safety
- School policies
- Professionalism and ethics
- Work prioritization
- Team building
- Teamwork
- Effective communication
- Curriculum planning
- Administartive
- Bilingual English and Spanish
- Team collaboration
- fast Learner
- Trust worthy
Languages
English
Full Professional
Spanish
Full Professional
Certification
- Licensed Cosmetologist
- Certificate in Cosmetology
- Medical Assistant
References
References available upon request.
Timeline
Cashier
CVS Pharmacy
06.2019 - 07.2022
School Supervisor/ Admission Representative/Chief Financial Officer
International College of Cosmetology
09.2018 - Current
Caregiver
Senior Home
06.2015 - 10.2020
Cashier
Kfc/ A&W
08.2012 - 09.2022
Caregiver
West Contra Costa Adult Day Care
06.2012 - 08.2018
CERTIFICATION/ LICENSE - COSMETOLOGY
INTERNATIONAL COLLEGE OF COSMETOLOGY
CERTIFICATE - MEDICAL ASSISTANCE
BOSTON REED COLLEGE
High School Diploma -
RICHMOND HIGH SCHOOL
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