Erica Aguilar
Rohnert Park,CA
Summary
At Providence Healthcare, I excelled as a Senior Medical Assistant, enhancing patient care through effective management of medical records and spearheading the training of new staff. My expertise in clinical documentation and compassionate patient interaction significantly increased clinic productivity. Fluent in multiple languages, I bridged communication gaps, ensuring comprehensive care and efficient patient flow.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Medical Assistant
Providence Healthcare
10.2016 - Current
- Maintained a clean and organized work environment, adhering to infection control guidelines for optimal patient safety.
- Enhanced patient care by efficiently managing medical records and maintaining strict confidentiality.
- Facilitated seamless communication between patients, healthcare providers, and insurance companies to ensure accurate billing and reimbursement.
- Increased clinic productivity by training new medical assistants in proper techniques and best practices.
- Managed inventory of medical supplies effectively, ensuring necessary materials were readily available for efficient patient care delivery.
- Conducted thorough pre-visit assessments, obtaining vital signs, medical histories, and medication lists for accurate documentation purposes.
- Reduced patient wait times by effectively prioritizing tasks and managing patient flow during busy clinic hours.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Education
Analy High School
Sebastopol, CASkills
- Vital signs monitoring
- HIPAA Regulations
- Clinical Documentation
- Patient Scheduling
- Electronic Health Records Management
- Customer Service
- Reliable team player
- Direct Patient Care
- Patient-focused care
- Compassionate
- Compassionate caregiver
- Fluent in Languages
Certification
State Certification through CCBMA
Languages
Spanish
Native or Bilingual
Timeline
Senior Medical Assistant
Providence Healthcare
10.2016 - Current
Analy High School
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