Erica Aguilar Lopez
Pasco
Summary
I excel in utilizing EMR/EHR systems and providing top-notch patient care, enhancing operational efficiency and patient satisfaction. Fluent in Spanish, my expertise in clinical documentation and compassionate service significantly contributes to positive healthcare outcomes. My approach integrates vital sign monitoring with empathetic patient interactions, showcasing my commitment to excellence in medical assistance.
Offering detail-oriented approach and commitment to patient care, eager to learn and develop in medical environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Tri Cities Community Health
07.2024 - Current
- Managed electronic health records system to update patient information and facilitate smooth communication between healthcare team members.
- Prepared examination rooms by sanitizing equipment and restocking supplies to maintain a clean, efficient environment.
- Instructed patients on post-procedure care to support recovery and adherence to medical advice.
- Operated EKG machines to capture detailed heart activity records and assisted in interpreting results for patient assessments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Medicine Technician
Brookdale Assisted Living
08.2023 - 03.2024
- Streamlined the medication distribution process, ensuring accurate documentation and timely delivery to patients.
- Collaborated with healthcare professionals to optimize patient treatment plans and achieve positive outcomes.
- Increased patient satisfaction by providing clear medication instructions and addressing any concerns or questions promptly.
- Improved patient care by accurately preparing and dispensing medications in a timely manner.
- Reduced medication errors by diligently reviewing prescriptions for accuracy and potential drug interactions.
- Safeguarded patient privacy by adhering to HIPAA regulations when handling sensitive medical information.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Monitored medication storage area to maintain medication security and control.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Reordered medication to maintain adequate supply.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Monitored patient responses to medication to report adverse reactions quickly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Caregiver
Rosetta Assisted Living
07.2022 - 06.2023
- Coordinated transportation and errands to support client independence and mobility.
- Implemented individualized care plans to meet specific needs of clients.
- Delivered personal care services, promoting dignity and respect for individuals.
- Provided companionship and emotional support by engaging in meaningful conversations and activities.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
Education
Medical Assistant
UEI College
Tacoma, WA03-2024
High School Diploma -
Walker High School
Puyallup, WA06-2019
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Data entry
- Phlebotomy
- Reliable team player
- CPR
- Immunization administration
- Specimens collection and processing
- Appointment setting
- First aid
- Equipment sterilization
- Fluent in [Spanish]
Certification
- National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT).
Languages
Spanish
Professional Working
Timeline
Medical Assistant
Tri Cities Community Health
07.2024 - Current
Medicine Technician
Brookdale Assisted Living
08.2023 - 03.2024
Caregiver
Rosetta Assisted Living
07.2022 - 06.2023
- National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT).
Medical Assistant
UEI College
High School Diploma -
Walker High School
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