ERICA ALLEN
Riverside,CA
Summary
Expert Veteran Supply Chain Executive with 20 years of experience managing and improving supply chain contracts and processes. Oversaw execution of contracts with over 500 partners representing over $5,000,000 in annual business volume. Developed and implemented networking strategies, evaluated new supplier service potential, oversaw new partner onboarding and terminated partnerships impeding productivity. Seasoned professional effective in streamlining processes and achieving complete contract execution. Proven skills in collaborating with vendors, end customers and team members to achieve targets. Adept at organizing workloads and validating supplies, working with vendors to resolve supply issues and providing technical support and problem-solving expertise to customers. Excellent multitasker and planner. Engaged in networking, onboarded new suppliers and terminated partnerships with partners failing to meet contractual obligations or performance expectations. Skillful in streamlining supply chains and enforcing contract compliance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Logistics Analyst
Military
MCAS Miramar San Diego , CA
01.2009 - Current
- Monitored supplier performance using key metrics such as delivery accuracy, lead time, cost savings.
- Developed and implemented strategies to improve supply chain operations efficiency.
- Developed SOPs for all supply chain-related processes including material sourcing, order processing and logistics management.
- Conducted detailed analysis of supply chain processes to identify areas of improvement and develop solutions.
- Analyzed data from multiple sources, identified trends and provided recommendations for improvement.
- Managed relationships with suppliers, negotiated contracts and monitored compliance with agreed terms.
- Reviewed and assessed customer data in real-time to discover and immediately address errors and anomalies before issues occurred.
- Performed root cause analysis when issues arose within the supply chain process or between partners.
- Identified inefficiencies within supply chain and implemented strategies resulting in improved performance.
- Automated office operations, managed client correspondence and supplied record tracking and data communication services.
- Teamed with freight forwarder to verify correct times and reduce delayed or early bookings.
- Strengthened integrity, developing organization systems for records, reports and agendas.
- Exceeded specific team goals, partnering with staff to share and implement best practices.
- Improved profits by streamlining shipping and delivery procedures.
- Resolved escalated customer inquiries or complaints in a timely manner.
- Forecasted customer demand to set prices or credit terms for goods or services.
Education
Some College (No Degree) - Business Administration And Management
Riverside City College
Riverside, CA03-2025
Skills
- Warehouse Management
- Lean Six Sigma
- Cost-Reduction Strategies
- Demand Forecasting
- Production Planning
- Supply Chain Planning
- Data Analysis
- Logistics Planning
- Staff Management
- Performance Tracking
- Relationship Building
- Lean Manufacturing Principles
- Negotiating
- Strategic Sourcing
- Resource Management
- Cross-Functional Team Leadership
- Cost Reduction
- Logistics Analysis
Certification
- 30 Hour Osha certified
References
References available upon request.
Timeline
Logistics Analyst
Military
01.2009 - Current
Some College (No Degree) - Business Administration And Management
Riverside City College
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