Erica Alvarez
Visalia,CA
Summary
Resourceful Merchandise Associate known for maintaining high productivity and efficiently completing tasks. Skilled in inventory management, visual merchandising, and customer service, ensuring smooth operations on the sales floor. Excel in time management, problem-solving, and adaptability, contributing to team success and positive customer experiences.
Overview
23
23
years of professional experience
Work History
Merchandise Associate
American Greetings
Visalia , CA
10.2018 - Current
- Participated in physical inventories by counting merchandise stored in backroom areas.
- Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
- Placed prices and descriptive signage to enhance displays and promote items.
Administrator Assistant
Rostro Construction
Visalia, CA
01.2018 - Current
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Ensured accurate calculation of wages, overtime, and deductions to maintain payroll accuracy.
- Processed and issued employee tax forms (W-2, W-4) and maintained accurate payroll records.
- Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
- Conducted audits to ensure accuracy of payroll data.
- Managed direct deposit setup and adjustments for all employees.
- Followed IRS guidelines and state regulations when submitting payroll taxes.
- Processed and issued paychecks and earnings statements.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Front Store Supervisor
Vons Grocery Store
Palos Verdes Estates, CA
09.2001 - 06.2018
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Handled customer inquiries, complaints, returns, refunds and exchanges.
- Delegated work tasks to employees based on shift requirements, individual strengths, and unique training.
- Performed daily opening and closing duties of the store.
- Managed scheduling of employees including assigning shifts, approving time off requests.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Provided customer service and advice to customers in the store.
Education
High School Diploma -
Locke High School
Los Angeles, CA06-2001
Skills
- Merchandise lookup
- Store recovery
- Merchandise labeling
- Loyalty program promotion
- Display setup
- Equipment monitoring
- Check processing
- Payroll auditing
- Bookkeeping skills
- Benefits administration
- Payroll processing
- HR support
- Payroll tax filing
Languages
Spanish
Professional
References
References available upon request.
Timeline
Merchandise Associate
American Greetings
10.2018 - Current
Administrator Assistant
Rostro Construction
01.2018 - Current
Front Store Supervisor
Vons Grocery Store
09.2001 - 06.2018
High School Diploma -
Locke High School
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