Summary
Overview
Work History
Education
Skills
Timeline
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Erica Ande

Independence,KY

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Fields of Florence. Proven ability to engage guests and foster a welcoming atmosphere while efficiently managing cash handling and maintaining cleanliness standards. Recognized for enhancing team collaboration and achieving high-quality service in fast-paced environments.

Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

2
2
years of professional experience

Work History

Server

Fields of Florence
03.2024 - 06.2025
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted with food preparation and ensured timely delivery of orders.
  • Maintained cleanliness and organization of dining and kitchen areas.
  • Collaborated with team members to enhance overall guest experience.

Server

Chilis's Bar and Grill
10.2023 - 03.2024
  • Learned menu items thoroughly to effectively communicate with patrons.
  • Adapted quickly to changing priorities and high-pressure situations.
  • Supported cash handling processes and accurately processed transactions.
  • Engaged with customers to foster a welcoming atmosphere and encourage repeat visits.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Assembly Line Worker

Tarter Industries
01.2023 - 01.2024
  • Operated machinery to assemble components efficiently and accurately.
  • Conducted quality checks to ensure products met safety standards.
  • Collaborated with team members to streamline assembly processes.
  • Maintained clean and organized workstations to enhance productivity.

Assembly Line Worker

Wayfair
06.2023 - 10.2023
  • Monitored inventory levels and reported shortages to supervisors.
  • Followed safety protocols diligently, contributing to a safe working environment.
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.

Education

High School Diploma -

Holmes High School
Covington, KY
06-2010

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Cleanliness standards
  • Team collaboration
  • Task prioritization

Timeline

Server

Fields of Florence
03.2024 - 06.2025

Server

Chilis's Bar and Grill
10.2023 - 03.2024

Assembly Line Worker

Wayfair
06.2023 - 10.2023

Assembly Line Worker

Tarter Industries
01.2023 - 01.2024

High School Diploma -

Holmes High School
Erica Ande