Erica Antrum
Waldorf,MD
Summary
Diligent Caregiver focused on providing optimal support to patients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Supervisor
Friendship Hospital For Animals
06.2018 - 09.2023
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
- Communicated with healthcare providers to facilitate continuity of care.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Maintained detailed records in compliance with agency standards and regulations.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Maintained network of community resources to provide most comprehensive support services possible to clients.
- Developed and implemented training programs for care staff to enhance skills and knowledge.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Collaborated with store manager to maintain daily operations.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Organized and managed care of patients undergoing various therapies and procedures.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Technician Supervisor
WeCare
2016 - 2018
- Lead team of 8-10 personnel focused on patients and critical care.
- Calibrated, maintained and operated equipment for maximum performance.
- Formulated plans for improving procedures, training and processes.
- Monitored employee tasks to gauge business functions and inefficiencies.
- Scheduled and oversaw maintenance, repair and installation activities.
- Utilized proper tools and materials to adhere to safety guidelines.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Managed efficient teams of up to 8 employees.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
Education
Associate of Science - Biology
Bowie State University
Bowie, MD2001
High School Diploma -
Bowie High School
Bowie, MD06.1997
Skills
- Acute Respiratory Distress Syndrome
- Patient Care and Monitoring
- Vital Sign Monitoring
- Transitions of Care
- Inpatient Treatment
- Dietary Needs
- Managing Diseases
- Family and Patient Support
- Workflow Coordination
- Care Oversight
- Care Quality Assessments
- Patient Education
- Medication Review
- Facility Oversight
- Medical Chart Documentation
- Administrative Staff Supervision
- Patient Admission
- Inhalant Anesthesia Administration
- Basic Animal Care
- Skin Scraping
- Subcutaneous Injections
- Treatment Administration
- Microscopic Examination
- Critical Thinking
- Client Education
- Reading Comprehension
- Ear Cleaning
- Stomach Tube Placements
- IV Fluid Administration
- Administering First Aid
- Jugular Intravenous Catheterization
- Gram Stain Slide Preparation
- Modified Robert Jones Bandage Usage
- Preventive Care
- Infection Control
- Vaccination Administration
- Schirmer Tear Testing
- Animal Behavior Observation
- Patient Positioning
- Maintain Controlled Drug Inventory
- Fluorescein Stain Testing
- Supply Restocking
- Explaining Treatment
- Assessment and Diagnosis
- Animal Husbandry
- Medical History
- Veterinary Care
Certification
ALS/BLS Certified
Fear Free Certified
ALS/BLS Certified
Certified in advanced life support and basic life support
On my off time I love spending time with my fur babies Trouble, Hannibal and Furgie
Trouble is my 11 yr old pity sweetest baby ever, Hannibal is my 8yr old pitty whom still thinks he is 2 to include all the energy and lastly Furgie my all white blue eyed DLH she's very independent and feisty at her young age of 6
Timeline
Patient Care Supervisor
Friendship Hospital For Animals
06.2018 - 09.2023
Technician Supervisor
WeCare
2016 - 2018
Associate of Science - Biology
Bowie State University
High School Diploma -
Bowie High School
ALS/BLS Certified
Fear Free Certified
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