Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Generic

Erica Baca

Keizer,OR

Summary

Reliable RSR Driver with a background in efficient route planning and timely deliveries. Strengths include strong adherence to safety protocols, excellent customer service skills, and the ability to maintain vehicle cleanliness and operational readiness. Previous roles involved streamlining delivery processes for improved efficiency while ensuring satisfaction of customers through prompt and courteous service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

RSR Driver

United States Bakery
Salem, OR
03.2015 - 07.2024
  • Transported goods to specified locations in a timely and safe manner.
  • Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
  • Loaded and unloaded cargo safely according to instructions.
  • Followed all applicable traffic laws and maintained knowledge of roadways in the area served.
  • Reported any incidents or accidents to supervisors immediately.
  • Provided customer service by answering questions, handling complaints, providing information about products and services offered.
  • Ensured compliance with DOT regulations related to the operation of commercial motor vehicles.
  • Adhered to company policies and procedures while operating vehicles.
  • Cleaned interior and exterior of vehicle on a regular basis.
  • Attended safety meetings regularly to stay abreast of changing regulations.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Used handheld scanners for warehouse management system compliance.
  • Reported safety and quality issues to management.
  • Tied and secured loads to prevent shifting or damage to items.
  • Relocated goods from dock area to appropriate storage locations.
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Created merchandising plans based on customer buying habits and trends in the industry.
  • Developed promotional strategies to increase sales of featured products.
  • Organized displays according to company standards and specifications.
  • Analyzed inventory levels and made adjustments accordingly for maximum profitability.
  • Assisted customers with locating desired items within store locations.
  • Maintained accurate records of all merchandise transactions including receipts, invoices, orders, discounts.
  • Maintained a clean and organized work environment at all times.
  • Performed regular price checks on select items throughout the store location.
  • Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Built product displays and placed appropriate signage for merchandise.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Scanned shelves and product cases for expired stock to discard outdated items.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Printed labels and tags for for-sale merchandise.
  • Communicated and coordinated planogram execution with store management.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Built effective partner store relationships to improve customer satisfaction.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Established and maintained proper high-traffic displays, resulting in increased sales.
  • Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
  • Developed creative visual merchandising campaigns to focus on selling older inventory.
  • Verified loads against shipping papers prior to departure.

Education

GED -

Forest Grove High School
Forest Grove, OR
03-2000

Skills

  • Contract Preparation
  • Upselling
  • Suggestive Selling
  • Product Merchandising
  • Merchandising ability
  • Goal-Oriented
  • Cash Handling
  • Inventory Control
  • Retail loss prevention
  • Payment Processing
  • Sales Development
  • Sales Forecasting
  • Customer Service
  • Relationship Building
  • Product merchandising and distribution
  • Product management and pricing
  • Customer Relationship Building

Affiliations

  • I like being outdoors, going on walks. in the woods, on the beach or even just in a historic neighborhood.
  • cooking and baking is another way i enjoy passing my time, especially if the weathers bad.
  • working in hours in front of the TV is a good past time for me too. Im a real homebody.

Certification

  • Valid DOT issued 4/17/2024 expires 4/17/2026

Languages

English
Professional

References

References available upon request.

Timeline

RSR Driver

United States Bakery
03.2015 - 07.2024
  • Valid DOT issued 4/17/2024 expires 4/17/2026

GED -

Forest Grove High School
Erica Baca