Erica Baca
Las Cruces,NM
Summary
Professional event coordination specialist with proven track record in planning, organizing, and executing successful events. Skilled in vendor management, budget oversight, and logistics. Strong focus on team collaboration and delivering tangible results. Known for adaptability and reliability in high-pressure and changing environments.
Overview
19
19
years of professional experience
Work History
Owner
Prism Floors Llc
08.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Event Coordinator and Office Manager
White House Design Studio
05.2010 - 11.2023
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
- Brainstormed and implemented creative event concepts and themes.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
- Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
Server and Manager
Arcadia Farms Cafe
02.2006 - 11.2012
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
High School Diploma -
Onate High School
Las Cruces, NM05.2003
Some College (No Degree) - Fashion Merchandising
New Mexico State University
Las Cruces, NMSome College (No Degree) - Social Work
Maricopa Community Colleges, Mesa Community College
Mesa, AZSkills
- Scheduling
- Special events planning
- Events logistics management
- Team mentorship
- Vendor and contract negotiations
- Project Management
- Customer Service
- Team Leadership
- Time management abilities
Timeline
Owner
Prism Floors Llc
08.2022 - Current
Event Coordinator and Office Manager
White House Design Studio
05.2010 - 11.2023
Server and Manager
Arcadia Farms Cafe
02.2006 - 11.2012
High School Diploma -
Onate High School
Some College (No Degree) - Fashion Merchandising
New Mexico State University
Some College (No Degree) - Social Work
Maricopa Community Colleges, Mesa Community College
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