Summary
Overview
Work History
Education
Skills
Timeline
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Erica Baca

Las Cruces

Summary

Developed comprehensive skill set in fast-paced entrepreneurial environment, now seeking to transition into new field. Demonstrates expertise in strategic planning and financial management, with strong capabilities in client relationship building and project coordination. Aims to leverage these transferable skills to drive success in new professional setting.

Professional event designer and coordinator with proven track record in planning, designing, organizing, and executing successful events. Skilled in vendor management, budget oversight, and logistics for both small and large scale events. Highly organized, reliable and detail-oriented with strong communication and leadership skills. Self-motivated and adaptable in high-pressure and changing environments.

Personable and organized professional with strong multitasking skills and attention to detail. Well-versed in managing calendars and handling correspondence. Proficient in office software such as Microsoft 365, G-Suite, Quickbooks, HoneyBook and Apple iWork. Committed to enhancing productivity and streamlining administrative processes to support organizational goals.

Overview

19
19
years of professional experience

Work History

Owner/Operator

Prism Floors LLC
08.2022 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversees daily operations, ensuring all tasks were completed accurately and efficiently.
  • Utilized Canva, Instagram, Facebook, Threads, Pinterest and Etsy to market and generate sales and build professional relationships.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.

Event Coordinator, Designer and Office Manager

White House Design Studio
05.2010 - 11.2023
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Collaborated with cross-functional teams to ensure seamless event execution and successful outcomes.
  • Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
  • Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
  • Brainstormed and implemented creative event concepts and themes.
  • Coordinated with vendors to deliver exceptional catering, entertainment, decor and audiovisual services during events.
  • Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
  • Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.

Executive Assistant to the President/Office Manager

White House Design Studio
05.2010 - 11.2023
  • Enhanced executive efficiency by managing and prioritizing the President''s daily schedule, appointments, and travel arrangements.
  • Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
  • Assisted with the onboarding process for new team members, creating a smooth transition for all involved.
  • Facilitated seamless communication between the President and key stakeholders, ensuring timely responses to emails and phone calls.
  • Provided exceptional customer service when interacting with external clients or partners building positive rapport on behalf of the President.
  • Increased overall productivity by skillfully handling multiple tasks simultaneously while adhering to tight deadlines consistently.
  • Streamlined office operations for increased productivity, implementing new procedures and organizational systems.
  • Oversaw financial operations such as accounts receivable, accounts payable and payroll.

Server and Manager

Arcadia Farms Cafe
02.2006 - 11.2012
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

Some College (No Degree) - Fashion Merchandising

New Mexico State University

Some College (No Degree) - Social Work

Maricopa Community Colleges, Mesa Community College

High School Diploma -

Onate High School
05.2003

Skills

  • Special events planning
  • Events design
  • Events logistics and creative concepts
  • Social media management
  • Planning and organization
  • Team management and Leadership
  • Vendor and contract negotiations
  • Project management
  • Time management abilities
  • Customer relations
  • Small business operations
  • Executive support
  • Office management
  • Schedule & calendar planning
  • Meticulous attention to detail
  • Travel coordination
  • Google Workspace, Microsoft 365, Zoom, Quickbooks, Canva, iWork, ADP, G-Suite

Timeline

Owner/Operator

Prism Floors LLC
08.2022 - Current

Event Coordinator, Designer and Office Manager

White House Design Studio
05.2010 - 11.2023

Executive Assistant to the President/Office Manager

White House Design Studio
05.2010 - 11.2023

Server and Manager

Arcadia Farms Cafe
02.2006 - 11.2012

Some College (No Degree) - Social Work

Maricopa Community Colleges, Mesa Community College

Some College (No Degree) - Fashion Merchandising

New Mexico State University

High School Diploma -

Onate High School

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Erica Baca