Eric A. Baker

A. Oversee daily operations of customer shipments.

Assigned tasks to team members based on priorities and skills to optimize workflow.

C. Train new team members on equipment, safety procedures and shipping process.

D. Motivate team members, resolve conflicts, and encourage productivity.

Ensured compliance with performance metrics related to customer KPIs, internal tagging, carrier performance, and paperwork processing.

F. Identify and report scheduling and manpower bottlenecks or equipment issues to supervisors and or management.

Advised on improvements in process workload and efficiency, enhancing overall operational effectiveness.

H. Inspect customer racks to ensure compliance with quality standards and customer requirements.

I. Ensure proper documentation of customer shipment processing checks.

J. Report defects from specifications and initiate corrective actions with supervisors.

L. Report and address hazards or accidents promptly.

N. Act as liaison between their team and management.

O. Communicate changes in scheduling, procedures, or policies to the team.

Q. Collect suggestions from team and share them with supervisors and management.

R. Direct 5S activities.

S. Serve on safety committee.

T. Update job knowledge by participating in educational opportunities.

Managed special projects to support operational goals.

V. Proactively address and correct all unsafe behaviors and conditions.

Qualifications include:

. Strong oral and written communication skills.

. Strong problems solving skills with independent judgment.

. High degree of accuracy and attention to detail.

. Effective organizational and time management skills