ERICA BARAJAS
Woodland,CA
Summary
Bilingual English-Spanish professional with experience in management, retail, event work, and customer-facing environments. Skilled at leading teams, resolving issues, organizing daily operations, and making quick decisions in busy settings. Known for staying composed, learning quickly, and taking initiative. Currently completing EMT training through UC Davis.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Manager / Shift Lead
McDonald's
Pacoma, CA
01.2024 - 01.2026
- Led day-to-day shift operations and coordinated employees across the floor.
- Monitored service times and labor costs, enhancing overall shift efficiency through proactive management.
- Assigned tasks based on business needs, adjusting staffing to ensure optimal coverage during workload fluctuations.
- Supported and coached employees while providing constructive feedback.
- Addressed customer concerns and resolved issues professionally.
- De-escalated workplace conflicts, resolving issues promptly to maintain smooth operations.
- Made quick decisions in a high-volume environment while maintaining professionalism.
- Handled cash and financial transactions accurately.
Festival Staff
Watermelon Food Festival
01.2026
- Facilitated organized, welcoming event experience for attendees.
- Collaborated with team members to adapt to changing event needs.
- Provided information to enhance customer experience and general event responsibilities.
Sales Associate
Jewelry Store
- Guided customers in selecting products to enhance their shopping experience.
- Executed transactions and ensured proper handling of merchandise.
- Organized and presented the sales area to create a welcoming shopping environment.
- Part-Time
Education
EMT Course -
University of California, Davis
College Coursework -
Los Angeles Community College
College Coursework -
University of California, Davis
High School Diploma -
Sylmar Charter High School
Skills
- Team Leadership
- Customer Relations
- Conflict Resolution
- Cash Handling
- Staff Coordination
- Time & Labor Management
- Communication
- Organization
- Adaptability
- Bilingual: English & Spanish
- Budget control
- Record keeping
- Safety procedures
Personal Information
- Driving License: Valid California Driver's License
- Availability: Available to learn new systems and responsibilities
Certification
CPR Certification, Food Handler Certification
VOLUNTEER EXPERIENCE
- Driving License: Valid California Driver's License
- Availability: Available to learn new systems and responsibilities
ADDITIONAL INFORMATION
- Driving License: Valid California Driver's License
- Availability: Available to learn new systems and responsibilities
Timeline
Festival Staff
Watermelon Food Festival
01.2026
Manager / Shift Lead
McDonald's
01.2024 - 01.2026
Sales Associate
Jewelry Store
EMT Course -
University of California, Davis
College Coursework -
Los Angeles Community College
College Coursework -
University of California, Davis
High School Diploma -
Sylmar Charter High School