Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erica Barnes

Accounting Technician
2681 Stone Creek Dr Atwater, CA 95301

Overview

13
13
years of professional experience
5
5
years of post-secondary education
4
4
Certifications

Work History

<p>Office assistant</p> <p></p>

Yota1 Performance Inc.
01.2020
  • Manage daily till
  • Process daily deposits
  • Manage, package and arrange pick up for daily online and phone orders
  • Process daily phone orders
  • Answer customer inquiries in person and over the phone
  • Schedule and maintain appointments 
  • Write up customer invoices with services and parts for scheduled appointments in ShopBoss 
  • Check in daily appointments 
  • Process check out paperwork for vehicles leaving the facility 
  • Collect customer cash, credit, paypal and check payments 
  • Maintain parts room stock and inventory
  • Receive, check in and stock incoming parts orders 
  • Order parts to keep up supply from multiple vendors
  • Use quickbooks to enter and pay bills, enter and pay customer invoices, maintain updated customer files, collect deposits, reconcile accounts 
  • Process and enter weekly Timecards for payroll
  • Prepare, process, schedule and track pallet shipments

Barn Manager

Rhinestone Stables
Stevinson, CA
10.2018 - 04.2021
  • Scheduled and held horses for veterinary appointments for vaccinations and other wellness needs to maintain up-to-date records on horse immunizations.
  • Scheduled and held horses for chiro and farrier appointments.
  • Developed and maintained improved practices in feeding, housing and sanitation to prevent spreading of disease.
  • Utilized disinfectant solutions, brushes, shovels and water hoses to thoroughly clean stalls and pens.
  • Preserved property by mowing, plowing and moving hay to proper storage locations.
  • Assisted barn trainer with lunging horses and training rides.
  • Turned out and brought in horses according to daily schedule.
  • Provided medical care to lay-up horses. Including administering medications, providing wound care and physical therapy needs such as hand walking.

<p>Accounting Specialist</p> <p></p>

Regional Waste Authority
01.2017 - 01.2020
  • Process checks and post payments; reconcile customer accounts, receive and process daily deposits; Print, audit and process daily credit card, check and back up credit card reports
  • Audit daily tickets to find, address and resolve discrepancies and errors; make necessary adjustments to correct billing and data entry errors
  • Balance and reconcile daily WasteWorks cash reports
  • Calculate and apply account credits/debits using spreadsheets and various computer-generated reports
  • Maintain customer accounts using WasteWorks software; process credit applications and set up new accounts; expire old accounts; update customer information
  • Maintain Daily contact with Scale House staff to provide guidance and direction regarding customer accounts, inquires, and scale house technical difficulties
  • Answer phones and assist customers with account inquires
  • Solve customer and systematic issues
  • Prepare, process and mail/email customer statements; generate late fees as needed; monitor and update past due and over credit limit accounts, contact customers by phone or email, draft and send delinquent letters, follow up as necessary
  • Track and maintain ABOP commodity sales, outbound information and payment
  • Provide work direction, communication and assistance to scale attendants and other personnel
  • Maintain updated customer, adjustment, payment, labor sheet, cash report and revenue files
  • Receive and process employee labor sheets
  • Maintain updated revenue spreadsheets; enter revenue into Great Plains program
  • Process scale attendant over/short forms
  • Maintain and update employee driver’s license files. Schedule dot medical exams as necessary before expiration
  • Create Schedule for Scale House Staff

<p>Lead Scale Attendant</p> <p></p>

Regional Waste Authority
01.2016 - 01.2017
  • Greet the public and assist users with landfill information and provide prompt and courteous customer service
  • Operate computer with WasteWorks software to process proper charges for each load. Collect and process cash, credit, charge account and check payment
  • Screen incoming loads for hazardous and prohibited materials
  • Direct customers to designated areas of disposal
  • Balance cash register at the end of each shift
  • Perform ticket audits and basic accounting duties using Great Plains and Waste Works
  • Design print and apply labels using specialized printers and programs
  • Maintain work area and equipment. Stock, inventory, purchase and upsell snacks and drinks
  • Perform monthly first aid kit and fire extinguisher checks
  • Assist with land surveying projects with rover and drone
  • Keep updated record of truck, bin and trailer tare weights
  • Lead, Train and provide work direction to scale house personnel
  • Weigh loads using WasteWorks Software and digital electronic scales
  • Answer phones and answer customer inquires

<p>Scale Attendant/Maintenance Worker 1</p>

Regional Waste Authority
01.2016 - 01.2016
  • Litter removal
  • Handle, sort and screen hazardous materials
  • Perform Spotter duties including checking loads for prohibited materials, direct customers where to park and unload debris
  • Weed eating, lawn mowing and sprinkler maintenance. Basic Landfill upkeep and repair
  • Provide customer service and maintain a balanced till
  • Process cash, credit, check and charge account transactions
  • Identify and weigh customer loads
  • Operate computer with WasteWorks Software to process proper charges for each load
  • Perform ticket audits and basic accounting duties using Great Plains and Waste Works

<p>City Carrier/Officer in Charge</p> <p></p>

United States Postal Service
01.2012 - 01.2016
  • Case and sort daily mail for route distribution. Delivery of mail and packages to assigned routes. Help others finish their distribution and delivery as needed. Sunday and Holiday package delivery. Sort and deliver mail for P.O. boxes
  • Mail pick up and sorting at end of the day
  • Interact with postal customers daily
  • Manage an office of up to 4 employees
  • Quickly and effectively solve customer and employee challenges
  • Provide and sell various Postal Services
  • Process print and file various production reports
  • Review, audit and edit employee time sheets, process payroll
  • Maintain/update accurate inventories and process product orders as necessary
  • Maintain daily cash drawer. Process cash, credit, and check transactions, 
  • Reconcile daily sales reports, update sales spreadsheets, process daily deposits
  • Passport clerk certified. Processed passport applications.

<p>General Manager</p> <p></p>

Port Of Subs
01.2011 - 01.2013
  • Managed restaurant of up to 8 employees
  • Responsible for assignment of all daily activities
  • Resolve customer and employee conflict
  • Conduct weekly inventory audits and product orders
  • Prepare work schedules
  • Process payroll, deposits, and maintain daily cash drawers
  • Reconcile, audit and file daily sales and spending reports; maintain and update revenue spreadsheets

Education

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Merced High School
08.2003 - 06.2007

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Merced Community College 
01.2010 - 01.2011

Skills

Customer Service

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Certification

HAZWOPER Certification

Timeline

Office assistant

Yota1 Performance Inc.
01.2020

Barn Manager

Rhinestone Stables
10.2018 - 04.2021

HAZWOPER Certification

01-2018

Disney Institute

01-2018

Accounting Specialist

Regional Waste Authority
01.2017 - 01.2020

Customer Service Academy

01-2017

First Aid/CPR Certification Card

01-2017

Lead Scale Attendant

Regional Waste Authority
01.2016 - 01.2017

Scale Attendant/Maintenance Worker 1

Regional Waste Authority
01.2016 - 01.2016

City Carrier/Officer in Charge

United States Postal Service
01.2012 - 01.2016

General Manager

Port Of Subs
01.2011 - 01.2013

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Merced Community College 
01.2010 - 01.2011

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Merced High School
08.2003 - 06.2007

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Erica BarnesAccounting Technician