Dedicated licensed bilingual professional counselor with strong background in providing evidence-based counseling services to individuals, couples and families. Skilled in developing treatment plans, conducting assessments and documenting progress. Committed to advocating for mental health and well-being of clients.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Licensed Professional Counselor Care Coordination
Metrocare Services
07.2024 - Current
Delivered psychoeducation presentations to community groups on topics such as stress management, coping skills, and mental health awareness.
Advanced professional development by attending workshops, seminars, and conferences related to mental health counseling practices.
Maintained accurate and timely documentation, adhering to ethical standards and guidelines for professional practice.
Developed strong rapport with clients, fostering a supportive and safe environment for self-exploration and growth.
Built trust with at-risk populations through empathetic listening and culturally sensitive counseling approaches.
Increased client satisfaction by providing solution-focused counseling sessions addressing specific concerns.
Improved client outcomes through the implementation of effective crisis intervention strategies during high-risk situations.
Conducted thorough assessments to identify client strengths, weaknesses, and areas requiring intervention or support.
Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
Implemented evidence-based therapeutic interventions to promote positive behavior change.
LPC / Clinical Manager III
Metrocare Services
05.2021 - 06.2024
Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
Regularly evaluated employee performance and provided feedback.
Selected, promoted and terminated staff members.
Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
Facilitate hiring of QMHP personnel by interview applicants and making recommendations for employment.
Provide ongoing case management to clients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
LPC-Intake Clinician
American Addiction Treatment Center
12.2023 - Current
Provided crisis intervention services to clients experiencing acute distress, stabilizing their conditions and connecting them with appropriate resources.
Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to individual client needs, ensuring optimal outcomes.
Implemented quality improvement measures that led to increased accuracy in diagnostic assessments and improved client outcomes over time.
Conducted ongoing evaluations of clients'' progress towards treatment goals, adjusting strategies as needed for better results.
Enhanced client experiences by conducting thorough intake assessments and accurately documenting their needs.
Built rapport with clients by demonstrating genuine empathy and understanding during initial consultations, fostering trust from the outset.
Maintained confidentiality while handling sensitive client information according to HIPAA regulations, safeguarding patient privacy rights.
Provided counseling and support to clients with drug and alcohol abuse issues.
LCDC/Qualified Mental Health Professional
Metrocare Services
12.2019 - 05.2021
Performed client assessments and developed treatment plans.
Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
Provided clients with recommendations to community resources.
Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
Encouraged patients to discuss experiences in group and individual settings.
Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
Graduate Practicum
Salvation Army
01.2019 - 10.2019
Performed initial client assessment and analysis to begin research process.
Encouraged participants to open up and share their thoughts at group counseling sessions.
Maintained a high level of patient confidentiality to comply with all federal and company regulations.
Implemented specific interventions to decrease behavior excesses and increase behavioral deficits.
Conducted client consultations and collaborated with other agency professionals.
Presented case history material to review and discussion with other staff members.
Clinical Director-LPC ,LCDC
Step By Step Recovery
08.2015 - Current
Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Collected urine samples to test for substance use.
Developed individual treatment goals based on history and diagnosis.
Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
LCDC
WTCR Methadone Clinic
07.2015 - 01.2019
Provided counseling and support to clients with drug and alcohol abuse issues.
Completed required documentation in a timely manner.
Developed individual treatment goals based on history and diagnosis.
Collected urine samples to test for substance use.
Offered and documented treatment consent forms in patient health records.
LCDC
Recovery Healthcare
04.2012 - 07.2015
Facilitated group and individual therapy in an outpatient setting.
Provided counseling and support to clients with drug and alcohol abuse issues.
Collected urine samples to test for substance use.
Developed individual treatment goals based on history and diagnosis.
Completed required documentation in a timely manner.
Observed and monitored client behavior and responses to treatment.
Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
Developed and implemented treatment plans and modified when needed.
Certified Medication Aide
Lancaster Nursing & Rehabilitation Center
03.2006 - 04.2012
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Administered prescribed drugs to high-volume patient caseload.
Reported changes in patient status regarding drug therapy.
Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
Kept digital records of patient details, medications, billing and other activities.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
Master of Science - Professional Counseling
Grand Canyon University
Phoenix, AZ
10.2019
Bachelor of Arts - Psychology
Argosy University
Phoenix, AZ
2016
Associate of Arts - Psychology
University Of Phoenix
Tempe, AZ
2010
Skills
Bilingual (fluent in Spanish)
Trained in CPR
SAMA assisting and protection Training
Crisis Intervention
COPSD "Co-occurring Psychiatric and Substance Abuse disorder training"