Erica Barreto
Trenton,NJ
Summary
Accomplished Retail Store Manager at Metro by Tmobile, adept in customer service and problem-solving, significantly improved store sales through innovative marketing and merchandising strategies. Excelled in coaching staff towards exceeding sales goals, demonstrating strong multi-tasking and retail operations skills. Recognized for outstanding achievements and effective inventory control, enhancing customer shopping experience.
Overview
8
8
years of professional experience
Work History
Retail Store Manager
Metro by Tmobile
09.2016 - Current
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
Education
Bachelor - Computer Electronic Engineering
ITT Technical Institute - Philadelphia
Bensalem, PA06.2012
Diploma -
Nottingham High School,hamilton,nj
06.2009
Office Management -
Mercer County Technical School -hopewell
129 Bull Run Rd06.2009
Skills
- Customer Service
- Strong multi-tasking
- Retail Operations
- Problem-Solving
Timeline
Retail Store Manager
Metro by Tmobile
09.2016 - Current
Bachelor - Computer Electronic Engineering
ITT Technical Institute - Philadelphia
Diploma -
Nottingham High School,hamilton,nj
Office Management -
Mercer County Technical School -hopewell
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