Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ERICA BARTLOW

Arlington,WA

Summary

Compliance Specialist at Prosidium Warranty & Capital with current Property & Casualty producer license and Washington State Notary. Lead Manager/Administrative Executive with 10 years experience in large retail environment and over 21 years in dental/healthcare industry as Registered Dental Hygienist. Skilled in customer service and interpersonal relationships, treating over 8,000 patients yearly, adapting to various needs and personalities. Experienced in guiding employees to succeed at daily tasks and handling administrative needs. Expertise in regulatory adherence and risk management, developing compliance programs aligned with industry standards. Strong focus on team collaboration, achieving results, and problem-solving for organizational integrity and trust.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Compliance Specialist

Prosidium Warranty & Capital
  • Manage state licensures and compliance and Product development management.

Lead Manager/Finance Administrative

Kenmore Grocery Outlet
01.2010 - Current
  • Provide leadership, guidance, and support newly hired employees to supply knowledge of various company programs to help with their work
  • Coordinate project activities among multiple departments; tracked progress
  • Update and implement administrative and executive support policy changes.
  • Developed Safety Compliance and Procedures for Kenmore Grocery Outlet
  • Employee Handbook that satisfy all state requirements for Labor and Industries of Washington State.

Dental Hygienist

Dr. Rick Nash D.D.S
09.1993 - 03.2013
  • Maintained accurate records of patient treatment plans using electronic medical records software.
  • Collaborated with other healthcare professionals regarding patient care planning.
  • Studied new and advanced dental hygiene methods and technology by completing continuing education coursework.
  • Administered local anesthetics prior to dental treatments when necessary.
  • Provided patient education on proper oral hygiene techniques and preventive dental care.
  • Developed treatment plans based on diagnosis and discussed with dentists.
  • Provided excellent service and attention to customers when face-to-face.
  • Average about 8,000 patients per year. Developed a diverse interpersonal skill through so many encounters.

Education

Associate of Science - Dental Hygiene

Yakima Valley College
Yakima, WA

Associate of Science -

Skagit Valley College
Mount Vernon, WA

Skills

  • Customer service, Team Leadership

  • Staff Management, Employee Coaching and Mentoring

  • Policy Administration Training and Development

  • Business Administration, Technical Proficiency

  • Computer Skills

  • Compliance oversight

  • Compliance monitoring

Certification

Property & Casualty Insurance Producer

Washington State Notary

Notary Signing Agent

Timeline

Lead Manager/Finance Administrative

Kenmore Grocery Outlet
01.2010 - Current

Dental Hygienist

Dr. Rick Nash D.D.S
09.1993 - 03.2013

Compliance Specialist

Prosidium Warranty & Capital

Associate of Science - Dental Hygiene

Yakima Valley College

Associate of Science -

Skagit Valley College

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