ERICA BAUTISTA
Pfafftown
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Spanish Teacher
Diocese of Charlotte
08.2024 - Current
- Developed engaging lesson plans aligned with curriculum standards to enhance student learning in Spanish.
- Facilitated immersive language activities that improved students' conversational skills and cultural understanding.
- Implemented assessments to measure student progress and adapted teaching strategies accordingly.
- Design interdisciplinary projects that incorporated Spanish language and culture.
- Used written exercises to test and develop reading and writing foreign languages.
- Enhanced cultural awareness in students by incorporating Spanish customs, traditions, and history into lessons.
- Conducted foreign language exams to determine fluency and comprehension.
Contract Interpreter
Language Resource Center
03.2020 - Current
- Facilitated effective communication between parties in diverse settings, ensuring clarity and understanding.
- Delivered accurate interpretations for legal, medical, and business contexts, enhancing stakeholder engagement.
- Collaborated with cross-functional teams to support multilingual needs during events and meetings.
- Adapted quickly to changing circumstances during assignments, demonstrating flexibility and resilience in high-pressure environments.
- Maintained strict confidentiality of sensitive information in accordance with industry standards and ethical guidelines.
- Served as a cultural liaison between clients and non-English speakers, helping bridge gaps in understanding beyond mere linguistic translation.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Maintained message content, tone, and emotion as closely as possible.
Medical Interpreter
Language Resource Center
07.2019 - Current
- Perform medical and general Spanish / English interpreting for medical teams and patients to resolve language barriers and facilitate a clear line of communication.
- Execute phone interviews and report information to best coordinate use of resources.
- Integrate knowledge of anatomy, medical diagnostic procedures, diseases, treatments, major body systems etc. to educate residents and assess levels of severity.
Contract Employee / Interpreter
Community Care of NC
11.2020 - 11.2022
- Perform auditing and updating of medical records assessing accuracy determined by policies and procedures to maintain an accurate database.
- Register patients to Department of Public Health records in a reasonable amount of time.
- Conduct quality assurance by checking source documents for accuracy by verifying data and updating information where necessary.
- Collaborated closely with a team of 8-12 other members to encourage smooth flow of operations.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
Eligibility Caseworker
Forsyth County Dep. Of Social Services
01.2008 - 01.2018
- Perform administrative duties as required by state and federal regulations to determine eligibility for Food Assistance, Medicaid, and Work First Programs.
- Receive applications, perform reviews, and provide referrals to other community-based assistance programs to promote government synergy.
- Apply mathematical reasoning and computation to assess needs based on household composition.
- Develop Exceptional customer service skills to communicate effectively both in person and over the telephone.
Interpreter
Temporary Resources
08.2005 - 12.2007
- Screen communications based upon predetermined guidelines to direct to the appropriate place.
- Underwent various forms of data entry and filing to increase efficiency of company record keeping.
- Traveled to various sites of behalf of company to increase sales volume.
- Developed ability to maintain effective working relationships with other employees.
Education
Criminal Justice Certificate -
Forsyth Technical Community College
Winston-Salem, North Carolina05.2022
Skills
- Language Skills: Spanish Comprehension, Writing, and Speaking (Native Speaker)
- Technical Skills: Microsoft Office, Acuity Scheduling
- Native spanish fluency
- Strong communication skills
- Classroom instruction
- Adaptability to change
- Cultural awareness
- Cultural immersion
Languages
Spanish
Native or Bilingual
Timeline
Spanish Teacher
Diocese of Charlotte
08.2024 - Current
Contract Employee / Interpreter
Community Care of NC
11.2020 - 11.2022
Contract Interpreter
Language Resource Center
03.2020 - Current
Medical Interpreter
Language Resource Center
07.2019 - Current
Eligibility Caseworker
Forsyth County Dep. Of Social Services
01.2008 - 01.2018
Interpreter
Temporary Resources
08.2005 - 12.2007
Criminal Justice Certificate -
Forsyth Technical Community College
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