Erica Beevers
Clovis,NM
Summary
Driven Sales Associate with comprehensive experience in customer engagement, product knowledge, and inventory management. Display strong interpersonal skills coupled with the ability to handle customer complaints effectively. Demonstrated success in fostering customer relationships, growing sales revenues and contributing positively to team dynamics.
Overview
1
1
year of professional experience
Work History
Sales Associate
Walmart
Clovis, NM
12.2023 - 08.2024
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Utilized scissors, razor blades, and other tools to accurately trim excess fabric from seams.
- Demonstrated knowledge of product features and benefits to customers.
- Assisted customers with product selection based on their individual needs and preferences.
- Maintained cleanliness of work area and ensured proper organization of merchandise displays.
Cashier
Walmart
Clovis, NM
08.2023 - 12.2023
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed sales transactions to prevent long customer wait times.
Education
High School Diploma -
Clovis High School
Clovis, NM05-2024
Skills
- Promotional support
- Sales Development
- Customer Needs Assessment
- Payment Processing
- Self-Checkout Assistance
- Exceptional customer service
- Multi-tasking strength
Affiliations
- Volunteer at my church in the sound booth
Timeline
Sales Associate
Walmart
12.2023 - 08.2024
Cashier
Walmart
08.2023 - 12.2023
High School Diploma -
Clovis High School
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