Church Volunteer
Journey Church
Hi, I’m
Erica Belanger
Palmdale,CA
Summary
Highly-motivated recent graduate eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Devoted to giving every customer a positive and memorable experience.
Work History
Journey Church
Church Volunteer
Job overview
- Assisted with childcare and enabled parents to attend church services without distraction
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Supported Sunday school programming by developing creative lesson plans that engaged children in age-appropriate learning activities.
- Coordinated with other volunteers to create a welcoming environment at worship services and special events.
REMAX All Pro
Real Estate Assistant
Job overview
- Served as contact person and source of information to maintain good communication with clients
- Answered incoming calls and recorded accurate messages
- Assisted realtors with private viewings, enabling clients to see available properties
- Reached out to pre-qualified leads to gauge interest and provide pertinent information about the local housing market.
- Contributed to the positive reputation of real estate agency by consistently delivering outstanding customer service experiences for clients.
50th Avenue Salon
Receptionist
Job overview
- Served visitors by greeting, welcoming and directing to appropriate personnel
- Maintained business office inventory and equipment by checking stock for needed supplies
- Monitored reception area to provide a consistently safe, hazard-free environment for customers.
Fasthouse Headquarters
Customer Service Specialist
Job overview
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- SAP Trained and experienced
Education
Quartz Hill High School
High School Diploma
05.2023
Skills
- Reliable & Trustworthy
- Friendly, Positive Attitude
- Active Listening
- Team Management
- Special Events Planning
- Business Growth
- Phone and Email Etiquette
- Strong Organizational Skills
- Teamwork and Collaboration
- Online Marketing and Advertising
- Data Entry
- Microsoft Excel
- Problem-solving abilities
- Customer/Client relations
Timeline
Real Estate Assistant
REMAX All Pro
Receptionist
50th Avenue Salon
Customer Service Specialist
Fasthouse Headquarters
Quartz Hill High School
High School Diploma
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