Erica Belle
Lady's Island
Summary
Dynamic and adaptable professional eager to leverage a diverse skill set acquired through roles in substitute teaching, behavioral health, administrative support, and data processing to make a meaningful impact in the healthcare industry. Solid understanding of medical terminology, including procedures and diagnoses, complemented by expertise in Electronic Health Records (EHRs) and Electronic Medical Records (EMRs) such as InSync and Epic. Proficient in managing complex tasks, maintaining accurate records, and fostering relationships with diverse populations while providing effective administrative support in fast-paced environments. Committed to utilizing strong organizational and communication skills to enhance patient care and drive operational efficiency.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Substitute Teacher, Grades 3-8
Charles F Bolden Elementary Middle School (DoDEA)
Beaufort, SC
09.2013 - 05.2025
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Prepared objectives and outlines for courses of study by following curriculum guidelines or requirements of states and schools.
- Promoted digital literacy by integrating technology into curriculum.
- Adapted teaching strategies to accommodate virtual learning environments, ensuring continuous education during remote periods.
- Utilized differentiated instruction techniques to accommodate diverse learning needs within the classroom effectively.
- Developed students' critical thinking skills by incorporating problem-solving exercises into lessons.
- Mentored struggling students one-on-one, resulting in significant improvements in their academic performance.
- Adjusted instructional strategies based on ongoing assessments of student needs and abilities, ensuring optimal learning outcomes for all learners.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Assessed student progress regularly, providing individualized feedback and support for continuous improvement.
- Collaborated with colleagues to develop interdisciplinary lesson plans, promoting a comprehensive understanding of the subject matter.
- Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.
Behavior Interventionist
Jamison Consultants Behavioral Health Center, LLC
Ridgeland, SC
01.2015 - 12.2021
- Designed and implemented individualized behavior intervention plans for diverse student populations.
- Collaborated with educators to develop effective strategies for managing challenging behaviors.
- Monitored student progress, adjusting interventions based on data and feedback from team members.
- Facilitated communication between parents, teachers, and support staff regarding student needs and progress.
- Conducted assessments to identify specific behavioral challenges and guide intervention approaches.
- Maintained records of ongoing assessments and documentation of updates.
- Provided crisis intervention services when necessary, ensuring the safety and wellbeing of all individuals involved.
- Evaluated progress regularly, adjusting intervention plans as needed to ensure continuous improvement in student behavior.
- Collaborated with multidisciplinary teams to create comprehensive support strategies for students in need.
- Coordinated with school counselors and psychologists to address the underlying emotional or mental health issues that may contribute to problematic behaviors in students.
- Enhanced students' behavioral outcomes by developing and implementing individualized behavior intervention plans.
- Analyzed behavioral data to identify trends and areas for improvement, leading to more effective intervention strategies.
Administrative Assistant
King Instrument Company
Garden Grove, CA
01.2005 - 10.2009
- Answered multi-line phone system, route calls, delivering messages to staff and greeting visitors.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently, allowing executives to focus on high-priority responsibilities without distraction.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported department heads with data entry tasks, streamlining recordkeeping processes for increased accuracy in reporting.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
- Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
Data Processing Specialist
Eastwood Insurance
Yorba Linda, CA
02.2000 - 12.2004
- Maintained and referenced training documentation for entry process.
- Verified data checking for compliance, error and repeat data.
- Quickly learned new processes and systems and kept current with procedural enhancements.
- Optimized data storage and retrieval systems, resulting in faster access to critical information for decision-making.
- Identified data entry discrepancies and applied adjustments in Claims Management and Insurance automation software.
- Reported timeliness of data entry progress when working on special projects and escalations.
- Updated and maintained 100+ customer information documents and records per day.
- Maintained a high level of data security by adhering to company policies, protocols, and confidentiality requirements.
- Collaborated with cross-functional teams to gather, analyze, and process complex datasets for various purposes.
- Established a culture of continuous improvement within the data processing team by encouraging open communication and active participation in process enhancement initiatives.
- Assisted in the design of standardized templates for commonly used reports, increasing consistency across the organization.
Education
MBA - Public Administration
Columbia Southern University
Orange Beach, ALBachelor of Science - Health Care Administration
Columbia Southern University
Orange Beach, ALSkills
- Leadership
- Multitasking and Organization
- Detailed-oriented
- Documentation management
- Analytical thinking
- Problem-solving
- Relationship building and management
- Strong verbal, written, and technical communication
- Proficiency in Microsoft Office
- Time management
- Critical thinking
- Data analysis
Accomplishments
National Tutoring Association (NTA) — Certified Tutor and Academic Coach (July 2020)
- Achieved professional certification through the National Tutoring Association, demonstrating mastery of best practices in tutoring, learning strategies, and student engagement
- Applied evidence‑based instructional techniques to support academic success and individualized learning
- Completed training on evidence‑based tutoring strategies focused on student learning, instructional communication, and educational best practices
- Enhanced skills in individualized instruction, learning assessment, and instructional support
Certification
- Health Informatics for Healthcare Professionals, Northeastern University - May 27, 2025
- Healthcare Data Security, Privacy, and Compliance, Johns Hopkins University - May 22, 2025
- Medical Terminology and the Human Body Fundamentals, MedCerts - May 26, 2025
- Google Project Management, Google - September 19, 2024
Timeline
Behavior Interventionist
Jamison Consultants Behavioral Health Center, LLC
01.2015 - 12.2021
Substitute Teacher, Grades 3-8
Charles F Bolden Elementary Middle School (DoDEA)
09.2013 - 05.2025
Administrative Assistant
King Instrument Company
01.2005 - 10.2009
Data Processing Specialist
Eastwood Insurance
02.2000 - 12.2004
Bachelor of Science - Health Care Administration
Columbia Southern University
MBA - Public Administration
Columbia Southern University