Overview
Work History
Education
Skills
Timeline
Generic

Erica Berryman

103 Ashland Court,NC

Overview

10
10
years of professional experience

Work History

Manager

Knightdale Gymnastics
Knightdale, NC
01.2017 - Current
  • Provided leadership during times of organizational change or crisis situations.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Ensured compliance with regulatory requirements and industry standards.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Conducted performance reviews for team members.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Organized and coordinated competitive events for athletes of all skill levels.
  • Developed and implemented policies, procedures and standards for gymnastics classes.
  • Provided feedback on student progress to parents or guardians as needed.
  • Maintained accurate records of attendance, scores, rankings. for each participant in gymnastics classes.
  • Created and maintained a safe learning environment for participants in gymnastics classes.
  • Managed the daily operations of the gymnastics facility including scheduling, budgeting and equipment maintenance.
  • Researched new methods of teaching techniques used in coaching athletes in various disciplines within gymnastics.
  • Oversaw team travel arrangements when competing away from home facilities or venues.
  • Coordinated with other departments within the organization to ensure smooth operations of the gymnasium facility.
  • Communicated effectively with coaches, athletes, parents and guardians, sponsors, vendors. regarding upcoming events or changes in policy or procedure.

Receptionist Administrator

American Label Technolgies
Garner, NC
01.2015 - 01.2017
  • Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
  • Created spreadsheets to track customer information such as contact details and preferences.
  • Provided support for executive staff members by scheduling appointments and organizing travel arrangements.
  • Responded promptly to emails from customers and other departments within the organization.
  • Processed invoices using accounting software programs like QuickBooks.
  • Managed the distribution of incoming mail, faxes, and packages.
  • Ensured that reception area is kept safe at all times by monitoring security cameras.
  • Assisted with administrative tasks such as data entry into company databases.
  • Scheduled appointments and maintained calendars for staff members.

Daycare Teacher

Carolina Kids Academy
Cary, NC
01.2015 - 01.2016
  • Assisted with toilet training and diaper changing when necessary.
  • Maintained supplies inventory for the classroom including art materials and books.
  • Implemented behavior management strategies to encourage appropriate behaviors in the classroom setting.
  • Participated in professional development opportunities to stay abreast of current trends in early childhood education.
  • Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
  • Managed record keeping duties such as attendance records and daily reports of individual child activities.
  • Supervised children during meal times, playtime, and other activities.
  • Conducted assessments of student performance and progress.
  • Provided guidance on social development issues such as sharing, following directions.
  • Adapted teaching methods based on individual student needs.
  • Utilized positive reinforcement techniques to promote desired behavior in children.
  • Encouraged creativity through art projects and storytelling.
  • Administered medication according to doctor's orders when needed.
  • Taught basic language skills including reading readiness, phonics, writing.
  • Ensured safety of all children by monitoring playground equipment use.

Education

High School Diploma -

Fuquay Varina High School
NC
06-2007

Skills

  • Business Administration
  • Expense Tracking
  • Financial Management
  • Performance Management
  • Policy Implementation
  • Marketing
  • Workforce Management
  • Operations Management
  • Staff Development
  • Business Development
  • Staff Training and Development
  • Verbal and written communication
  • Customer Relationship Management (CRM)

Timeline

Manager

Knightdale Gymnastics
01.2017 - Current

Receptionist Administrator

American Label Technolgies
01.2015 - 01.2017

Daycare Teacher

Carolina Kids Academy
01.2015 - 01.2016

High School Diploma -

Fuquay Varina High School

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Erica Berryman